Building a Business Case for VoIP

Date: Feb 23, 2004 By John Q. Walker, Jeffrey T. Hicks. Sample Chapter is provided courtesy of Cisco Press.
This chapter explains how to build a business case for VoIP. It points out some of the benefits that VoIP can provide and discusses how to analyze return on investment (ROI) for VoIP implementation and management.

Building a Business Case for VoIP

This chapter explains how to build a business case for VoIP. It points out some of the benefits that VoIP can provide and discusses how to analyze return on investment (ROI) for VoIP implementation and management.

View the entire article in PDF format.