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Darrick Deel is a Software Engineer for Cisco Systems' Enterprise Voice, Video Business Unit. He is the primary designer of the services and directory infrastructure for Cisco IP Phones. Darrick has expertise in Web application development, HTML, HTTP, JavaScript, VBScript, Windows programming with Visual Basic, Windows Scripting Host, ActiveX component development, Windows NT administration, SQL Server, and SQL92 programming.
Mark Nelson is a programmer in the Cisco Systems Enterprise Voice, Video Business Unit and has authored a number of books including The Data Compression Book, Second Edition, Serial Communications: A C++ Developers Guide, Second Edition, and C++ Programmers Guide to the Standard Template Library. Mark has written numerous magazine articles and is an online columnist for Dr. Dobb's Journal.
Anne Smith is a technical writer in the CallManager support group at Cisco. Her expertise lies in comprehending and distilling complex technical information into comprehensive, accurate, and readable documentation.
