John Tiso, CCIE #5162, CCDP is a Product Manager for Cisco Systems. He holds a BS Degree in Computer Science and Mathematics from Adelphi University, and a Graduate Citation in Strategic Management from Harvard University. He has spoken multiple times at both Cisco Live and the National CIPTUG conference. He has served as an Expert on the "Ask the Experts" for Cisco's Netpro Forum. John is a published author, has served as a technical editor for Cisco Press, and has participated as an SME for the CCIE program. Prior to Cisco, he was a senior consultant and architect in the Cisco partner channel. John resides in Amherst, NH with his wife and 3 children, and is a five-time Boston Marathon finisher.