Akhil Behl, CCIE No. 19564 (Collaboration and Security; PMP, ITIL, VCP, TOGAF, CEH, ISO/IEC 27002) is Pre-Sales Manager with a leading service provider. His charter encompasses IoT, collaboration, security, infrastructure, service management, cloud, and data center technologies. He has 13+ years of experience in leadership, advisory, business development, and consulting roles with various organizations, including Cisco. His books include CCIE Collaboration Quick Reference, Securing Cisco IP Telephony Networks, and Implementing Cisco IP Telephony and Video (Part 2).
Berni Gardiner (CCSI, CCNP Voice), an independent telecommunications consultant, has been a Certified Cisco Systems Instructor since 1998. She began her software development career in the 1980s, then collaborated on building Prince Edward Island’s first commercial ISP, and was key in developing one of the first Canadian national ISP offerings. As instructor and course developer, she currently focuses on Cisco’s collaboration products and QoS implementations.
Josh Finke, CCIE No. 25707 (CCNP, CCDP, CCNA, CCDA, Cisco Meeting Place Specialist) is Engineering and Services Manager for Iron Bow Technologies, a Cisco Gold and Master Unified Communications Partner. He was previously lead instructor and Director of Operations for Internetwork Expert, a leading CCIE training firm. He specializes in Cisco UC, routing/switching, and network design.
Josh Finke, CCIE No. 25707, is the practice director for collaboration and networking at Iron Bow Technologies, a Cisco Gold and Master Unified Communications Partner. Josh was previously a lead instructor and director of operations for Internetwork Expert, a leading CCIE training company. Josh has multiple certifications, including the Cisco CCIE Voice, CCNP, CCDP, CCNA, CCDA, and Cisco Meeting Place Specialist. Josh specializes in Cisco UC, routing and switching, and enterprise network design. Josh started working with Cisco networking technologies in 2000 and later became one of the youngest Voice CCIEs in the world. He lives with his wife in Seattle, Washington.
Dennis J. Hartmann, CCIE No. 15651, is a Unified Communications consultant. Dennis is also a lead instructor at Global Knowledge. Dennis was first exposed to CallManager during the CallManager 2.0 time frame when Cisco acquired Selsius. Dennis has various certifications, including the Cisco CCVP, CCSI, CCNP, CCIP, and the Microsoft MCSE. Dennis has worked for various Fortune 500 companies, including AT&T, Sprint, Merrill Lynch, KPMG, and Cabletron Systems. Dennis lives with his wife and children in Hopewell Junction, New York.