Kaustubh Inamdar, CCIE Voice No. 42277, is an escalation point for the Multiservice teams of the Cisco Unified Communications Technical Assistance Center (TAC) in India. He has worked on numerous complex VoIP issues for Cisco partners and key customers. He is a subject matter expert in the area of real-time communications and has deep knowledge of the associated standards and protocols. He is also the co-inventor of five patents (pending) in diverse areas such as collaboration, security, machine learning, and cloud technologies.