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Rough Cuts
Available from Safari Books Online
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The Rough Cuts service from Safari Books Online gives you exclusive access to an evolving manuscript that you can read online or download as a PDF and print. A Rough Cuts book is not fully edited or completely formatted, but you'll get access to new versions as they are created.
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VoIP Performance Management and Optimization is a guide for managing and optimizing VoIP networks. The techniques discussed in this book help you proactively monitor and troubleshoot voice related problems in your network and also meet customer service level agreements (SLAs).
The first part of the book covers common problems faced by customers who have deployed VoIP in their networks. Chapter 2 gives an overview of generic network and performance management concepts and SLA management.
The second part of the book concentrates on different VoIP deployment models and the problems and challenges in each deployment approach. This part of the book also gives you an in-depth analysis of troubleshooting various problems on different VoIP network components.
The third part of the book focuses on proactive approach to diagnosing problems in VoIP networks and fixing these problems before they become service impacting. This part of the book also talks about what tools can be used to gauge the health of your VoIP network and improve network performance. Using performance counters, call detail records (CDR) and Call Agent trace logs, you can utilize real-time data to gauge the health of your voice network and make capacity planning decisions before network resources get congested.
Chapter 1 VoIP Networks
Chapter 2 VoIP Network and Performance Management Overview
Chapter 3 Service Provider Deployment Models
Chapter 4 Enterprise Deployment Models
Chapter 5 Voice over Internet
Chapter 6 Managing VoIP Networks
Chapter 7 Performance and Optimization
Chapter 8 Trend Analysis
Chapter 9 Conclusion
A- Tools & Scripts for monitoring different VoIP network components
B- Configuration of different network components
C- VoIP dashboard
D- Detailed debugs, traces, logs etc.
