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Click on the "Supplements" link below to download support files referenced in this book
Exam preparation for the 642-831 CIT exam
Hands-on practice for the CCNP Troubleshooting exam with TCP/IP, LAN, and WAN trouble tickets based on Cisco Internetwork Troubleshooting (CIT) topics
With this book, you can:
Designed for aspiring CCNP and CCIE(r) professionals, this indispensable lab guide builds on Cisco(r) Internetwork Troubleshooting (CIT) topics that prepare you for the CCNP Troubleshooting exam. Full of practical exercises that get you ready for challenges on the job, CCNP Practical Studies: Troubleshooting gives you an edge over the competition through real-world application of LAN and WAN topics.
CCNP Practical Studies: Troubleshooting provides you with practical information on all the important concepts central to the troubleshooting portion of the CCNP certification, including protocol characteristics and tools and supporting IP, IPX, Ethernet, switches, VLANs, and WANs. Each chapter contains an overview of standards and protocols, troubleshooting tools, and basic methods and documentation techniques, as well as hands-on scenarios. Although having access to equipment is the ideal way to profit from this book, relevant information delivered through figures, configuration examples, and detailed text ensures everyone can benefit from the information presented. Protocol analyzer traces emphasize important concepts and trouble areas. Chapters end with real-world Trouble Tickets designed to give you additional practical experience. The final chapter, "Trouble Tickets: The Sum of All Fears," offers comprehensive troubleshooting scenarios in which you must identify, diagnose, and solve complex issues using the methods you have learned.
Whether you are seeking practical knowledge to enhance your preparation for the CCNP Troubleshooting exam or you are a newly minted CCNP in need of hands-on experience to hone your on-the-job skills, CCNP Practical Studies: Troubleshooting has what you need to take your troubleshooting skills to the next level.
This book is part of a recommended learning path from Cisco Systems(r) that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.
Supporting website
Supporting figures, tables, forms, configuration examples, and troubleshooting output for this book can be found at www.ciscopress.com/1587200570
In order to be able to read and work with some of the supporting files offered
on this page, you may want to download some of the programs listed here.
| Software | Evaluation Copy Available | Description | |
| Protocol Analyzers | |||
| Network Associates Sniffer Pro | No | Protocol analyzer used throughout this book | |
| Ethereal | Free | Protocol analyzer | |
| WildPackets EtherPeek | Yes | Protocol analyzer | |
| Terminal Emulation Programs | |||
| SecureCRT | Yes | Terminal emulator used throughout this book. Supports Telnet/SSH | |
| HyperTerminal | Comes with Windows operating system | Update your Windows terminal emulator to the private edition for free | |
| PuTTY | Free | Telnet/SSH, SCP, SFTP | |
| Tera Term Pro | Free | Terminal Emulator | |
| FTP/TFTP/Syslog Programs | |||
| PumpKin TFTP | Yes | TFTP client and server | |
| 3CDaemon | Free | TFTP, FTP, Syslog | |
| Cisco TFTP server | Free | Cisco’s TFTP server | |
The following files offer support for the chapters in CCNP Practical Studies:
Troubleshooting. Downloading and unzipping the files will enable you to work through
the real-world scenarios and trouble tickets throughout the book. Take a hands-on
approach to gain practical internetwoking experience while you study for your CCNP!
Download - 89.7 KB -
Chapter 3.zip
Download - 1.47 MB - Chapter 4.zip
Download - 20.4 KB - Chapter 5.zip
Download - 4.62 KB -
Chapter 6.zip
Download - 10.6 KB - Chapter 7.zip
Download - 11.6 KB - Chapter 8.zip
Download - 7.19 KB - Chapter 9.zip
Download - 396 KB - Chapter 10.zip
Download - 257 KB -- Index
Foreword.
Introduction.
I. PROTOCOL CHARACTERISTICS AND TOOLS.
II. SUPPORTING IP AND IPX.
III. SUPPORTING ETHERNET, SWITCHES, AND VLANS.
IV. SUPPORTING THE WAN.
V. COMPREHENSIVE TROUBLESHOOTING EXERCISES.
VI. APPENDIXES.
Download - 1.53 MB -- Chapter 3: Shooting Trouble with IP
Errata - 62 KB -- Errata
Errata - 173 KB -- Figures (pdf)
Download and print the Chapter 10 scenario drawings to assist you with Chapter 10, Trouble Tickets: The Sum of All Fears. Print out Figure C-1 to understand the equipment used in the book.