CCNP Practical Studies: Troubleshooting (CCNP Self-Study)
- By Donna L. Harrington.
- Published by Cisco Press.
- Series: Practical Studies.
- Published: Apr 4, 2003
- Copyright 2003
- Dimensions: 7-3/8" x 9-1/8"
- Pages: 840
- Edition: 1st
- Book
- ISBN-10: 1-58720-057-0
- ISBN-13: 978-1-58720-057-1
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Click on the "Supplements" link below to download support files referenced in this book
Exam preparation for the 642-831 CIT exam
More Information
Product Description
Hands-on practice for the CCNP Troubleshooting exam with TCP/IP, LAN, and WAN trouble tickets based on Cisco Internetwork Troubleshooting (CIT) topics
With this book, you can:
- Set up and follow along with real-world lab scenarios aligned to each exam topic, with or without the actual equipment
- Establish a baseline and document your physical and logical network
- Identify troubleshooting targets using ping, trace, show, clear, debug, and other troubleshooting tools and utilities
- Diagnose and troubleshoot actual problems by following along with author-provided Catalyst(r) OS and Cisco IOS(r) Software command input, output, and logging
- Use instructor-developed problem-isolation methods to resolve Trouble Tickets
- "Sniff" the wire to spot network issues
- Analyze local and remote access problems in Ethernet networks, including issues with cabling, speed and duplex, utilization and collisions, bandwidth, CSMA/CD, one-way link, auto negotiation, addressing, encapsulation, and more
- Apply a layered troubleshooting methodology to real-life routing and switching environments
Designed for aspiring CCNP and CCIE(r) professionals, this indispensable lab guide builds on Cisco(r) Internetwork Troubleshooting (CIT) topics that prepare you for the CCNP Troubleshooting exam. Full of practical exercises that get you ready for challenges on the job, CCNP Practical Studies: Troubleshooting gives you an edge over the competition through real-world application of LAN and WAN topics.
CCNP Practical Studies: Troubleshooting provides you with practical information on all the important concepts central to the troubleshooting portion of the CCNP certification, including protocol characteristics and tools and supporting IP, IPX, Ethernet, switches, VLANs, and WANs. Each chapter contains an overview of standards and protocols, troubleshooting tools, and basic methods and documentation techniques, as well as hands-on scenarios. Although having access to equipment is the ideal way to profit from this book, relevant information delivered through figures, configuration examples, and detailed text ensures everyone can benefit from the information presented. Protocol analyzer traces emphasize important concepts and trouble areas. Chapters end with real-world Trouble Tickets designed to give you additional practical experience. The final chapter, "Trouble Tickets: The Sum of All Fears," offers comprehensive troubleshooting scenarios in which you must identify, diagnose, and solve complex issues using the methods you have learned.
Whether you are seeking practical knowledge to enhance your preparation for the CCNP Troubleshooting exam or you are a newly minted CCNP in need of hands-on experience to hone your on-the-job skills, CCNP Practical Studies: Troubleshooting has what you need to take your troubleshooting skills to the next level.
This book is part of a recommended learning path from Cisco Systems(r) that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.
Supporting website
Supporting figures, tables, forms, configuration examples, and troubleshooting output for this book can be found at www.ciscopress.com/1587200570
Supplements
In order to be able to read and work with some of the supporting files offered
on this page, you may want to download some of the programs listed here.
| Software | Evaluation Copy Available | Description | |
| Protocol Analyzers | |||
| Network Associates Sniffer Pro | No | Protocol analyzer used throughout this book | |
| Ethereal | Free | Protocol analyzer | |
| WildPackets EtherPeek | Yes | Protocol analyzer | |
| Terminal Emulation Programs | |||
| SecureCRT | Yes | Terminal emulator used throughout this book. Supports Telnet/SSH | |
| HyperTerminal | Comes with Windows operating system | Update your Windows terminal emulator to the private edition for free | |
| PuTTY | Free | Telnet/SSH, SCP, SFTP | |
| Tera Term Pro | Free | Terminal Emulator | |
| FTP/TFTP/Syslog Programs | |||
| PumpKin TFTP | Yes | TFTP client and server | |
| 3CDaemon | Free | TFTP, FTP, Syslog | |
| Cisco TFTP server | Free | Cisco’s TFTP server | |
The following files offer support for the chapters in CCNP Practical Studies:
Troubleshooting. Downloading and unzipping the files will enable you to work through
the real-world scenarios and trouble tickets throughout the book. Take a hands-on
approach to gain practical internetwoking experience while you study for your CCNP!
Download - 89.7 KB -
Chapter 3.zip
Download - 1.47 MB - Chapter 4.zip
Download - 20.4 KB - Chapter 5.zip
Download - 4.62 KB -
Chapter 6.zip
Download - 10.6 KB - Chapter 7.zip
Download - 11.6 KB - Chapter 8.zip
Download - 7.19 KB - Chapter 9.zip
Download - 396 KB - Chapter 10.zip
|
2 of 2 people found the following review helpful
CCNP Practical Studies: Troubleshooting, By Trevor L. Chandler (Houston,TX USA) - See all my reviews
This review is from: CCNP Practical Studies: Troubleshooting (CCNP Self-Study) (Paperback)
The title "CCNP Practical Studies: Troubleshooting" ( ISBN : 1-58720-057-0, Donna Harrington, Cisco Press) is very appropriate for this book. Beginning in chapter 1, the foundation is laid for a troubleshooting methodology, and builds in a logical manner from there. The book consists of 10 chapters, with the majority of the chapters covering topics that involve routers; there are, however, 2 very good chapters (6 & 7) devoted to the coverage of switching technology. With this said, the reader should have at least CCNA-level knowledge, and some previous hands-on exposure to a "Cisco" router. Most of the book's coverage surrounds protocols at the first three layers of the OSI model. Of course Ethernet is the dominant Layer 2 LAN protocol discussed, with IP being the dominant Layer 3 protocol referenced. As dominant as IP is in the world networking, the book does offer more than token coverage of IPX; chapter 4 is devoted solely to IPX issues. In the WAN environment,... Read more
1 of 1 people found the following review helpful
Don't use it to study for 642-831 exam,
This review is from: CCNP Practical Studies: Troubleshooting (CCNP Self-Study) (Paperback)
This book is totally out of sync with actual CIT exam questions. It is missing two major topics covered in the exam questions: documentation and baseline of network and end-systems.Get Sybex CIT book or Cisco CIT examination guide.
1 of 1 people found the following review helpful
Passed!,
By A Customer
This review is from: CCNP Practical Studies: Troubleshooting (CCNP Self-Study) (Paperback)
This book was a tremendous help to me. I had passed the other three CCNP exams with only the Cisco Press "Exam Certification Guides", but for CIT, it just wasn't enough.The main point I'd like to make about the book is this: the author writes repeatedly that there are enough screen prints in the book for the user to follow along without equipment. Some of the reviews I've read (here and elsewhere) challenge that assertion. I couldn't disagree more. I got great use from the book, and all I have access to is a raggedy old 800. On another note, the discussions of IPX and CatOS are illuminating, but these topics seem to have fallen off the radar screen as far as CCNP certification goes. Also, just as the CIT certification guide is not enough to pass, neither is this book. No fault of the author's; it's just that the exam syllabus has changed somewhat since publication. Finally, I emailed a question to the author, and had my response almost as soon as I clicked... Read more |
Praise For CCNP Practical Studies: Troubleshooting (CCNP Self-Study)
Index
Download - 257 KB -- Index
Table of Contents
Foreword.
Introduction.
I. PROTOCOL CHARACTERISTICS AND TOOLS.
II. SUPPORTING IP AND IPX.
III. SUPPORTING ETHERNET, SWITCHES, AND VLANS.
IV. SUPPORTING THE WAN.
V. COMPREHENSIVE TROUBLESHOOTING EXERCISES.
VI. APPENDIXES.
Downloadable Sample Chapter
Download - 1.53 MB -- Chapter 3: Shooting Trouble with IP
Errata
Errata - 62 KB -- Errata
Errata - 173 KB -- Figures (pdf)
Download and print the Chapter 10 scenario drawings to assist you with Chapter 10, Trouble Tickets: The Sum of All Fears. Print out Figure C-1 to understand the equipment used in the book.
Book
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