Developing Cisco IP Phone Services: A Cisco AVVID Solution
- By Darrick E. Deel, Mark E. Nelson, Anne Smith.
- Published by Cisco Press.
- Series: Networking Technology.
- Published: Feb 15, 2002
- Copyright 2002
- Dimensions: 7-3/8" x 9-1/8"
- Pages: 288
- Edition: 1st
- Book
- ISBN-10: 1-58705-060-9
- ISBN-13: 978-1-58705-060-2
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Product Description
Create applications that deliver interactive content to Cisco IP Phones
- Learn information and techniques vital to building and integrating third-party services for Cisco IP Phones
- Understand the development process using XML and HTTP client and server applications to successfully build a service
- Discover advanced services information about objects, advanced runtime generation, and other XML development tools
- Utilize the provided CallManager Simulator to support an IP phone for development purposes Get the most out of your IP phone systems with strategies and solutions direct from the Cisco team
Services on Cisco IP Phones help you enhance productivity, gain the competitive advantage, and even help generate revenue. Services are simply applications that run on the phone rather than on a PC or a web browser. By developing services tailored to your particular needs, you can achieve unlimited goals.
Cisco AVVID IP Telephony provides an end-to-end voice-over-IP solution for enterprises. Part of that solution are Cisco IP Phones, a family of IP-based phones. Cisco IP Phones feature a large display, an XML micro browser capable of retrieving content from web servers, and the ability to deploy custom services tailored to your organization's or enterprise's needs.
Developing Cisco IP Phone Services uses detailed code samples to explain the tools and processes used to develop custom phone services. You'll learn about XML, CallManager, Cisco IP Phones, and the history behind why Cisco chose XML to deploy phone services. You'll find detailed information to help you learn how to build a service, how to build a directory, and how to integrate your service with Cisco CallManager.
This book complements and expands on the information provided in the Cisco IP Phone Services Software Developer's Kit (SDK). With the information in this book, you can maximize your productivity using the tools provided in the SDK and the custom tools provided on the companion CD-ROM. Beginner and advanced service developers alike benefit from the information in this book. Developing Cisco IP Phone Services represents the most comprehensive resource available for developing services for Cisco IP Phones.
Companion CD-ROM
The CD-ROM contains the sample services that are covered in the book, development utilities from the Cisco IP Phone Services SDK, and new tools written specifically for this book such as XML Validator. One of the most useful applications on the CD-ROM is the CallManager Simulator (CM-Sim). CM-Sim significantly lowers the requirements for service development. You only need a Windows-based PC with CM-Sim and a web server running, and one Cisco IP Phone 7940 or 7960.
This book is part of the Cisco Press Networking Technologies Series, which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers.
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1 of 1 people found the following review helpful
Has Cisco Lost Respect for its Customers?, By
Amazon Verified Purchase(What's this?)
This review is from: Developing Cisco IP Phone Services: A Cisco AVVID Solution (Paperback)
Question # 1, why is the admission that the Cisco call manager is a hassle to use (page 219, paragraph 1) not on the cover of the book? (Actually, page 219, says "expense and hassle.")Question # 2, in a nutshell, Cisco discarded key data compression image formats and disregarded the needs of "you the poor developer" (page 196, paragraph 2), why does the author(s) indicate that is "OK," on page 196, paragraph 2? (Referring to an inventor as a "poor developer" (although condescending) is actually an upgrade for both inventors and the Mark Nelson reader, since his previous articles have referred to developers as "crazy basement inventors" or "cranks.") Question # 3, exactly how many ancillary steps and/or independent graphics applications are needed (to be purchased) in order to prepare a photograph (Page 196, paragraph 2-4) for transmission? (The answer enhances the "expense and hassle" remarks on Page 219, Paragraph 1) Question # 4, this... Read more
3 of 5 people found the following review helpful
A very useful collection of information in one place, By "wilko11" (Sydney, NSW Australia) - See all my reviews
This review is from: Developing Cisco IP Phone Services: A Cisco AVVID Solution (Paperback)
If you want to develop IP phone services, this book will really help you. Almost everything that is in here is available on the Cisco web site...somewhere! I spent days searching through Cisco documents and sample code looking for answers to the "hard" questions such as "how do I know which phone is accessing my service". I found the answer in this book in a couple of minutes.The book is not for web beginners, however. It does spend a fair amount of time giving you some background in HTML and XML, but only at a very high level. Most of the examples are written in ASP, but no explanation of ASP is given. I don't think that this is unreasonable as the book is aimed at people who know how to write web applications and want to target those applications to IP phones. As the book was published in 2002, it pre-dates the latest Call Manager 3.3 release, and as such does not describe some new features of Call Manager, such as the AXL API. You do not need this... Read more
3 of 5 people found the following review helpful
the definitive resource for building Cisco phone services, By a_guy_in_boston "a_guy_in_boston" (Boston, MA USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Developing Cisco IP Phone Services: A Cisco AVVID Solution (Paperback)
This book contains detailed descriptions of phone-based XML tags, authentication, push capabilities, and many other subjects that cannot be found anywhere else (including CallManager texts). I was a reviewer on this book, but I'm also a user: I relied heavily on this book to help build the application that won Best of Show at the Cisco Convergence Expo in early 2002... If you are doing any development for, or integration with, Cisco IP phones then it's simple--you need this book!
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Index
Download - 191 KB -- Index
Table of Contents
Foreword.
Introduction.
1. How This Book Can Help You Achieve Business Goals.
2. The Basics.
3. Phone Services Primer.
4. Using Cisco IP Phone XML Objects and Tags.
5. Using HTTP.
6. XML Conventions.
7. Building a Service.
8. Building a Directory.
9. Integrating a Service with Cisco IP Phones.
10. Techniques for Advanced Services.
11. XML Development Tools.
12. Cisco CallManager Simulator.
Appendix A. Glossary.
Index.
Downloadable Sample Chapter
Download - 1 MB -- Chapter 1: How This Book Can Help You Achieve Business Goals
Errata
Errata - 49 KB -- 1587050609errata.doc
Errata - 71 KB -- Replacement Figure 9-4 (.jpg)
Errata - 64 KB -- Replacement Figure 9-5 (.jpg)
Errata - 55 KB -- Replacement Figure 9-6 (.jpg)
Errata - 2 KB -- CiscoIPPhone.xsd and CMSim-Readme.txt (.zip)
Errata - 56 KB -- LDAPSearch.dll and LDAPSearchDLL.txt (.zip)
Errata - 79.5 KB -- Quick Reference
Book
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