Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) Foundation Learning Guide: (CCNP Voice CIPT2 642-457), Rough Cuts, 2nd Edition

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  • Copyright 2011
  • Dimensions: 7-3/8" x 9-1/8"
  • Pages: 552
  • Edition: 2nd
  • Rough Cuts
  • ISBN-10: 0-13-231219-0
  • ISBN-13: 978-0-13-231219-6

This is the Rough Cut version of the printed book.

Implementing Cisco Unified Communications Manager, Part 2 (CIPT2), Second Edition is a Cisco®-authorized, self-paced learning tool for CCNP Voice® foundation learning. This book provides you with the knowledge needed to install and configure a Cisco Unified Communications Manager solution in a multisite environment. By reading this book, you will gain a thorough understanding of how to apply a dial plan for a multisite environment, configure survivability for remote sites during WAN failure, and implement solutions to reduce bandwidth requirements in the IP WAN.

This book focuses on Cisco Unified Communications Manager (CUCM) Release 8.x, the call routing and signaling component for the Cisco Unified Communications solution. The book has been fully updated and includes new coverage of topics such as Service Advertisement Framework (SAF), and Call Control Discovery (CCD).

Whether you are preparing for CCNP Voice certification or simply want to gain a better understanding of deploying Cisco Unified Communications Manager in a multisite environment, you will benefit from the foundation information presented in this book.

Implementing Cisco Unified Communications Manager, Part 2 (CIPT2), Second Edition, is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.

Chris Olsen, CCVP, and CCNP, along with numerous other Cisco voice specializations, Microsoft, VMware, and Novell certifications, has been an independent IT and telephony consultant, author, and technical editor for more than 15 years. He has been a technical trainer for more than 19 years and has taught more than 60 different courses in Cisco, Microsoft, VMware, and Novell. For the last seven years he has specialized in Cisco, and recently Microsoft Unified Communications along with VMware virtualization and Cisco data center technologies. He has done a wide array of IT and telephony consulting for many different companies.

·        Identify multisite issues and deployment solutions

·        Implement multisite connections

·        Apply dial plans for multisite deployments

·        Examine remote site redundancy options

·        Implement Survivable Remote Site Telephony (SRST) and Media Gateway Control Protocol (MGCP) Fallback

·        Implement CUCM Express in SRST mode

·        Implement bandwidth management and call admission control (CAC)

·        Configure device and extension mobility

·        Apply Service Advertisement Framework (SAF) and Call Control Discovery (CCD)

This volume is in the Foundation Learning Guide Series o

Table of Contents

    Introduction xxi

Chapter 1 Identifying Issues in a Multisite Deployment 1

    Multisite Deployment Challenge Overview 1

        Quality Challenges 2

        Bandwidth Challenges 3

        Availability Challenges 6

        Dial Plan Challenges 7

        Overlapping and Nonconsecutive Numbers 9

        Fixed Versus Variable-Length Numbering Plans 10

        Variable-Length Numbering, E.164 Addressing, and DID 10

        Detection of End of Dialing in Variable-Length Numbering Plans 12

        Optimized Call Routing and PSTN Backup 14

        Various PSTN Requirements 15

        Issues Caused by Different PSTN Dialing 16

        Dial Plan Scalability Issues 17

        NAT and Security Issues 17

    Summary 19

    References 19

    Review Questions 19

Chapter 2 Identifying Multisite Deployment Solutions 23

    Multisite Deployment Solution Overview 23

        Quality of Service 24

        QoS Advantages 25

        Solutions to Bandwidth Limitations 26

        Low-Bandwidth Codecs and RTP-Header Compression 27

        Codec Configuration in CUCM 28

        Disabled Annunciator 29

        Local Versus Remote Conference Bridges 30

        Transcoders 30

        Mixed Conference Bridge 32

        Multicast MOH from the Branch Router Flash 33

        Preventing Too Many Calls by CAC 37

        Availability 38

        PSTN Backup 39

        MGCP Fallback 39

        Fallback for IP Phones 41

        Using CFUR to Reach Remote Site Cisco IP Phones During WAN Failure 42

        Using CFUR to Reach Users of Unregistered Software IP Phones on Their Cell Phones 43