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A complete IP Telephony migration planning guide
Includes Steps to Success Poster
There is no better path to the successful implementation of a new technology than to follow in the experienced footsteps of an organization that has already been there. The Road to IP Telephony tells you how Cisco Systems successfully moved its own organization to a converged, enterprise-wide network. You will learn the implementation and operational processes, what worked, what didn't work, and how to develop your own successful methodology. After presenting this topic to hundreds of Cisco customers, including Fortune 500 companies, Stephanie Carhee consistently encountered the same question, "If I decide to move to IP Telephony, where do I begin and what can I do to ensure that I do it right the first time?" Although the needs of every enterprise are different, some things are universal; planning, communication, teamwork, and understanding your user's requirements are as important as technical expertise. The Road to IP Telephony shares with you everything you need to know about managing your deployment. It starts with where to begin, including what needs to be addressed before you even begin the planning process, to building your project team. Key best practices are also offered to help you set the project's pace and schedule, get your users on board, identify a migration strategy, develop a services and support strategy, and work toward the final PBX decommission.
"Cisco IT wants to share its implementation experience with Cisco customers and partners to aide in the deployment practices of new Cisco technologies. While conducting our own company-wide cutover, we learned a great deal about what to do and what not to do. This book shares our experiences." -Brad Boston, Senior Vice President and Chief Information Officer, Cisco Systems, Inc.
This volume is in the Network Business Series offered by Cisco Press. Books in this series provide IT executives, decision makers, and networking professionals with pertinent information on today's most important technologies and business strategies.
'THE ROAD TO IP TELEPHONY: STEPS TO SUCCESS PROJECT MANAGEMENT PROCESS' Poster
Download the poster- 72 KB - Poster (PDF)
9 of 10 people found the following review helpful
This is a must read for anyone migrating from TDM to IPT.,
This review is from: The Road to IP Telephony: How Cisco Systems Migrated from PBX to IP Telephony (Paperback)The Road to IP Telephony is a project manager's guide for a successful migration from TDM to IP Telephony. It's a must read for anyone involved with or interested in the project side of migrating from a traditional TDM environment to IP Telephony. This book will take you step by step through the project process and, I believe if followed, will ensure a successful implementation and migration to IP Telephony. Even if you are not on the project management side, reading this book will help you see the big picture and understand how the process will affect you. This book does not require an understanding of the technical issues involved, although the book does outline technical issues that need to be addressed during the migration.
One of the big industry buzz word is "Voice over IP". Companies that truly understand the benefits of leveraging their IP infrastructure will make the business decision to migrate from their traditional TDM infrastructure to IP Telephony. The... Read more
1. A Cisco Evolution.
Download - 3.13 MB -- Chapter 1: A Cisco Evolution
The Road to IP Telephony Appendixes
Appendix 4-A (PDF)
Appendix 4-B (Word)
Appendix 4-C (Word)
Appendix 4-D (PDF)
Appendix 4-E (PDF)
Appendix 4-F (PDF)
Appendix 4-G (PDF)
Appendix 4-H (PDF)
Appendix 4-I (PDF)
Appendix 4-J (Excel)
Appendix 4-K (PDF)
Appendix 7-A (Excel)
Download - 151 KB -- Index
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