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CCNP CIT Exam Self-Study: Selecting a Troubleshooting Approach

Chapter Description

This sample chapter presents three main approaches to troubleshooting and describes how to select a suitable troubleshooting approach for the problem at hand.

Foundation Topics

The first three sections describe the top-down, bottom-up, and divide-and-conquer approach to troubleshooting based on the OSI layered network model. The final section provides the guidelines on how to select the most effective troubleshooting approach.

3. The Bottom-Up Troubleshooting Approach | Next Section Previous Section