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Cisco VoIP Implementations

  • Sample Chapter is provided courtesy of Cisco Press.
  • Date: Jan 1, 2008.

Installing IP Communicator

Double-click the CiscoIPCommunicatorSetup.exe icon (or run the program CiscoIPCommunicatorSetup.exe) to start the install wizard on your personal computer, as shown in Figure 2-2. Click Next and follow the onscreen instructions to accept the License Agreement, shown in Figure 2-3.

Figure 2-2

Figure 2-2 Cisco IP Communicator InstallShield Wizard

Figure 2-3

Figure 2-3 End User License Agreement

When the installation is complete, you should see the InstallShield Wizard Completed screen, as shown in Figure 2-4. Check the Launch Cisco IP Communicator check box and click Finish. The Audio Tuning Wizard screen appears.

Figure 2-4

Figure 2-4 InstallShield Wizard Completed

Figure 2-5 shows the select audio devices screen of the Audio Tuning Wizard. Follow the instructions and then click Next to continue.

Figure 2-5

Figure 2-5 Audio Tuning Wizard

On the next screen, shown in Figure 2-6, you choose the appropriate devices from the drop-down lists and click Next.

Figure 2-6

Figure 2-6 Select Audio Devices

Figure 2-7 shows the Adjust the Listening Volume screen. Click Play and follow the onscreen instructions to adjust the listening volume. Click Next to continue.

Figure 2-7

Figure 2-7 Adjust the Listening Volume

Figure 2-8 shows the Adjust the Microphone Volume screen. Click the Test button and follow the onscreen instructions to adjust the microphone volume, and then click Next.

Figure 2-8

Figure 2-8 Adjust the Microphone Volume

After this you will have completed the Audio Tuning Wizard. The final screen now appears, as shown in Figure 2-9.

Figure 2-9

Figure 2-9 Complete the Audio Tuning Wizard

Click Finish to close the wizard and open the Preferences window. The Preferences window is shown in Figure 2-10.

Figure 2-10

Figure 2-10 Preferences Window

In the Preferences window, click the Network tab. If option 150 pointing to the Cisco Unified Communications Manager Express has been set in the DHCP profile, the Use the default TFTP servers radio button will already be selected and the IP of the TFTP server(s) will be visible, as shown in Figure 2-11.

Figure 2-11

Figure 2-11 Network Preferences – Use the Default TFTP Servers

Click the Audio tab. The audio properties chosen during audio tuning appear, as shown in Figure 2-12.

Figure 2-12

Figure 2-12 Audio Preferences

Click the Directories tab, as shown in Figure 2-13. Enter the Cisco Unified Communications Manager Express administrator username and password.

Figure 2-13

Figure 2-13 Directories Preferences

Click OK. Cisco IP Communicator now registers with CME.

Open Cisco IP Communicator. An application appears, as shown in Figure 2-14.

Figure 2-14

Figure 2-14 Cisco IP Communicator

Cisco IP Communicator is ready to place or receive calls.

Call statistics, including codec, sender and receiver packet information, and the number of packets sent and received, can be obtained. A call must be in progress to view the call statistics. To view the call stats, click ?, as shown in Figure 2-15, and then click the far end call termination (in this case directory number 5001), as shown in Figure 2-16.

Figure 2-15

Figure 2-15 Call in Progress Between 5001 and 5002

Figure 2-16

Figure 2-16 Choosing the Appropriate Connection to See the Call Statistics

Figure 2-17 shows the call statistics of the current call. Call statistics include sender and receiver codecs, sound bite size, jitter, and any lost packets.

Figure 2-17

Figure 2-17 Call Statistics

5. Changing Codecs Using the CLI | Next Section Previous Section

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