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Where's Waldo? Is He Available? How Cisco Unified Presence Can Keep Up with Him

Contents

  1. What Is Cisco Unified Presence?
  2. Under the Hood
  3. Federation
  4. Your Presence Is Requested

Article Description

When he's not busy writing books like Cisco Unity Fundamentals, Brian Morgan wants to get things done. Playing 'phone tag' with colleagues and customers was wasting too much of his time, so he figured out how to improve his efficiency - by letting Presence tell him when people were available.

Your Presence Is Requested

There's no reason to play Where's Waldo?—at least, not in the manner in which I've presented it here. Thinking back to that vain pursuit earlier, it's easy to see how I might have saved that 12m 6s of time by simply glancing at the computer screen to see that Waldo is simply not available. Were he available, I could have reached out to him with nothing more than a couple of mouse clicks. When multiplied by the hundreds of individuals with whom I interact on a regular basis, the time savings becomes somewhat more dramatic. With tools such as those discussed here, I may never need to play phone tag again.

For more information on Cisco Unified Presence, contact your Cisco account team or visit the Cisco Unified Presence website.