Tom Kelly is vice president, Internet Learning Solutions Group at Cisco Systems, Inc., which is responsible for deploying training to the direct sales force, channel partners, and customers on Cisco products, systems, and solutions. In addition, his team manages the Cisco Career Certification Program for networking professionals. He is also responsible for driving and evangelizing Cisco best practices associated with e-learning technologies and the business impacts that result.
Joining Cisco in 1997, Tom launched the Cisco Career Certification Program in April 1998, resulting in the certification of more than 670,000 associate, professional, and expert level network engineers as of September 2004. In 1999, he established the Field E-Learning Connection, a specialized website that offered 90 percent of the training needed by the Cisco sales force and has over 20,000 employee subscribers, and the Partner E-Learning Connection for Cisco Reseller partners with more than 160,000 unique users. Other initiatives include the creation of the Cisco Media Network (live video to every desktop), cosponsoring the Cisco global video-on-demand implementation, the launch and delivery of Cisco Business Video Solution, the creation of learning games, and a focus on enabling remote collaboration systems.
Prior to joining Cisco, Tom was vice president of the Education Products Division at Oracle Corporation; prior to that, he had similar leadership and management roles at Sun Microsystems, NeXT Corporation, and Control Data Corporation over his 24 years in the education and training industry.
Nader Abbas Nanjiani is the marketing programs manager of the Internet Learning Solutions Group, Cisco Systems, Inc. He has worked in the area of e-learning for more than a decade. Nader currently manages the Career Certifications program for Cisco Systems. He has worked at Cisco for four years.
While at Cisco, Nader developed and launched Cisco Certifications Community-a knowledge sharing portal with lifelong learning tools for certified individuals. More than 50,000 certified individuals signed up to the site in its first year. The Community offers tools such as a monthly "Certifications Connect" Web TV show, online learning games, discussion forums, and recertification alerts for its members.
Before joining Cisco, Nader worked for NEC America where he was responsible for increasing the visibility and adoption of NEC's voice, video, and data products in the education market. While working for Hezel Associates prior to NEC, Nader managed consulting projects on e-learning for corporate, government, and educational clients such as Tulane University, the World Bank, University of Texas System, Houghton-Mifflin, and the U.S. Department of Education.
Nader has published numerous articles on e-learning and certifications. He's a frequent speaker on e-learning for Cisco at technology conferences and was also featured on CNBC-Asia in 2003.
Nader received an M.S. degree in television/radio from Syracuse University and an M.B.A. degree from Karachi University, Karachi, Pakistan.
Tom Kelly is vice president, Internet Learning Solutions Group at Cisco Systems, Inc., which is responsible for deploying training to the direct sales force, channel partners, and customers on Cisco products, systems, and solutions. In addition, his team manages the Cisco Career Certification Program for networking professionals. He is also responsible for driving and evangelizing Cisco best practices associated with e-learning technologies and the business impacts that result.
Joining Cisco in 1997, Tom launched the Cisco Career Certification Program in April 1998, resulting in the certification of more than 670,000 associate, professional, and expert level network engineers as of September 2004. In 1999, he established the Field E-Learning Connection, a specialized website that offered 90 percent of the training needed by the Cisco sales force and has over 20,000 employee subscribers, and the Partner E-Learning Connection for Cisco Reseller partners with more than 160,000 unique users. Other initiatives include the creation of the Cisco Media Network (live video to every desktop), cosponsoring the Cisco global video-on-demand implementation, the launch and delivery of Cisco Business Video Solution, the creation of learning games, and a focus on enabling remote collaboration systems.
Prior to joining Cisco, Tom was vice president of the Education Products Division at Oracle Corporation; prior to that, he had similar leadership and management roles at Sun Microsystems, NeXT Corporation, and Control Data Corporation over his 24 years in the education and training industry.
Nader Abbas Nanjiani is the marketing programs manager of the Internet Learning Solutions Group, Cisco Systems, Inc. He has worked in the area of e-learning for more than a decade. Nader currently manages the Career Certifications program for Cisco Systems. He has worked at Cisco for four years.
While at Cisco, Nader developed and launched Cisco Certifications Community-a knowledge sharing portal with lifelong learning tools for certified individuals. More than 50,000 certified individuals signed up to the site in its first year. The Community offers tools such as a monthly "Certifications Connect" Web TV show, online learning games, discussion forums, and recertification alerts for its members.
Before joining Cisco, Nader worked for NEC America where he was responsible for increasing the visibility and adoption of NEC's voice, video, and data products in the education market. While working for Hezel Associates prior to NEC, Nader managed consulting projects on e-learning for corporate, government, and educational clients such as Tulane University, the World Bank, University of Texas System, Houghton-Mifflin, and the U.S. Department of Education.
Nader has published numerous articles on e-learning and certifications. He's a frequent speaker on e-learning for Cisco at technology conferences and was also featured on CNBC-Asia in 2003.
Nader received an M.S. degree in television/radio from Syracuse University and an M.B.A. degree from Karachi University, Karachi, Pakistan.
Jennifer C. Baker attended Ohio University, where she majored in telecommunications. Her interest in video stems from this time, when she worked at both the local ABC affiliate and the local PBS station covering the news. She has 16 years of experience with voice and video applications, including telephony, contact center, unified messaging, video, and TelePresence. During her tenure at Cisco, she has been a consulting systems engineer, a senior marketing manager, and is now a senior product manager in the Cisco Worldwide Technology Practice.
She is also a published author and the recipient of numerous industry awards. She lives in San Diego with her husband.
Felicia Brych Dalke completed a BComm in MIS from Memorial University of Newfoundland, and a master’s degree in project management from the University of Quebec. She spent nine years in various IT development and planning positions with Revenue Canada in Ottawa before joining Cisco in 1999. During her term at Cisco, Felicia managed development and operation of several global IT services, including remote access, voice/web/videoconferencing, desktop video, instant messaging, and various voice services. Since 2006, she has worked with engineering organizations to promote adoption, new requirements, and integration for collaboration products. She currently manages an international consortium focused on collaboration. Felicia lives in Mountain View, California, with her husband and children. This is her second project for Cisco Press; she participated as an editor and contributor to Troubleshooting Remote Access Networks, published in 2002.
Michael Mitchell has been working with video at Cisco for more than 12 years. During this time, he has been uniquely positioned to witness the migration from traditional communication tools to the new paradigm of converged IP-based media. He is currently the director of the Collaboration Business Services team at Cisco. Team responsibilities range from global video production to connecting business processes with the latest Web 2.0 tools.
Nader Nanjiani has worked in the area of interactive media, IP telephony, communications, and marketing for more than a decade. Nader is currently a marketing manager at Cisco, where he has been specifically responsible for the marketing of IP phones, wireless phones, video endpoints, Unified Communications applications, and related call control applications. While at Cisco, Nader has launched a series of award-winning online games, IP communication products, web applications, and communications solutions to boost awareness, revenue, and brand loyalty around Cisco technologies. In 2003, he launched the first-ever Cisco online community for certified engineers, which today supports the professional development needs of hundreds of thousands of Cisco customers, partners, and prospects. The Power of IP Video is Nader’s second title with Cisco Press. He also co-authored The Business Case for E-Learning, published by Cisco Press in 2004.
Felicia Brych is a Client Services Manager in the Cisco Rich Media Communications organization. Jennifer Baker is a Senior Marketing Manager of Video solutions in the Cisco Solutions Marketing Organization. She leads marketing efforts around solutions like TelePresence and Digital Media Management. Mike Mitchell is currently the Director of the Rich Media Communications team at Cisco. This team is responsible for connecting business processes with the proper communication tools. Nader Nanjiani co-authored "The Business Case for E-learning" from Cisco Press. He currently works as Marketing Manager for Unified IP Communications at Cisco.