
Anne Smith is a software engineer in the Unified Communications Manager architecture group at Cisco Systems. She joined Cisco as part of the Selsius Systems acquisition in 1998 and is the co-author of Cisco CallManager Fundamentals, Cisco CallManager Best Practices, and Developing Cisco IP Phone Services.
| 1. | Cisco CallManager Fundamentals, 2nd Edition
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| 2. | Cisco CallManager Fundamentals, Adobe Reader, 2nd Edition
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| 3. | Cisco CallManager Best Practices: A Cisco AVVID Solution
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| 4. | Troubleshooting Cisco IP Telephony
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| 5. | Troubleshooting Cisco IP Telephony (paperback)
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