Anne Smith is a software engineer in the Unified Communications Manager architecture group at Cisco Systems. She joined Cisco as part of the Selsius Systems acquisition in 1998 and is the co-author of Cisco CallManager Fundamentals, Cisco CallManager Best Practices, and Developing Cisco IP Phone Services.
|1.||Cisco CallManager Best Practices: A Cisco AVVID Solution|
|2.||Cisco CallManager Fundamentals, 2nd Edition|
|3.||Cisco CallManager Fundamentals, Adobe Reader, 2nd Edition|
|4.||Troubleshooting Cisco IP Telephony|
|5.||Troubleshooting Cisco IP Telephony (paperback)|