Laura Chappell
Laura Chappell is the senior protocol analyst for the Network Analysis Institute, LLC. She is an established speaker, writer, and consultant who focuses on protocol-level communications to provide troubleshooting, design, and optimization information throughout the world. Laura has been providing Cisco SE/CSE training on IPX/SPX protocol implementation, troubleshooting, and analysis since 1992 and has written numerous books and articles on a variety of networking subjects.