John Garrett is CCIE Emeritus (No. 6204), VMware VCP, Splunk Certified, and has an MS in Predictive Analytics from Northwestern University. John has architected, designed and implemented LAN, WAN, Wireless, and Data Center solutions for some of Cisco’s largest customers. As a secondary role, John has worked with teams in the Cisco Services organization to innovate on some of the most widely used Customer Experience tools and methodologies over the past 12 years.
For the last 7 years, John's journey has moved through Server Virtualization, Network Virtualization, OpenStack & Cloud, Network Functions Virtualization (NFV), Service Assurance, and Data Science. The realization that Analytics and Data Science plays a role in all of these brought John full circle back to developing innovative tools and techniques for Cisco Services. John's most recent role is as an Analytics Technical Lead developing use cases to benefit Cisco's Customer Experience customers as part of Cisco's Business Critical Services.