Cisco CCNA Voice

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On March 26, 2013, Cisco announced updates to their associate-level certifications. CCENT is now the only prerequisite certification for the newly-created CCNA Routing & Switching certification (formerly CCNA) as well as the CCNA Voice, CCNA Wireless, CCNA Security, and CCDA certifications. The changes reflect the evolving job market and the latest Cisco technology, including IOS v15, IPv6 Support, IOS licensing, and a simplified 802.1x security implementation. For full details, visit

The Cisco Certified Network Associate (CCNA) Voice certification validates associate-level knowledge and skills required to administer a voice network. The CCNA Voice certification confirms that an individual has the required skill set for specialized job roles in voice technologies including Voice Administrator, Voice Engineer, and Voice Manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.

Prerequisite: CCENT, CCNA Routing and Switching, or CCIE/CCDE Certification. Effective October 1, 2013, you need only one more exam to achieve CCNA concentration if you meet these prerequisites: 640-554 IINS for Security or 640-722 IUWNE for Wireless or 640-461 ICOMM for Voice.

Required Exam: ICOMM 640-461.

Register at to take the CCNA Voice exam.

Recertification: CCNA Voice certifications are valid for three years. To recertify, pass a CCNA Concentration exam (wireless, security, voice), or pass any 642-XXX professional level or Cisco Specialist exam (excluding Sales Specialist exams), or pass a current CCIE or CCDE written exam. Learn more about CCNA Voice certifications from Cisco Systems.

ICOMM #640-461 v8.0 Exam

This e-learning course introduces basic knowledge of video technology. Topics include Video Basics, Analog Video.

Official Training and Self-Study

Candidates can prepare for this exam by taking the Introducing Cisco Voice and Unified Communications Administration v8.0 (ICOMM) course. Find a Training Course.

Self-Study Resources from Cisco Press

Cisco Press provides the only official line of self-study resources to help you learn, practice, and practice to successfully pass the Cisco CCNA Voice certifications. Our learning options include print books, eBook, special bundles and libraries, video training, network simulation, practice tests and flash cards.

Cisco Press eBooks are designed for access via personal computers, tablets, and mobile devices and are available for purchase directly from Cisco Press as well as available via the Amazon Kindle, Barnes & Noble Nook, and the Apple iTunes Book store.

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