CCNA Voice Portable Command Guide, Rough Cuts

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  • Description
  • Sample Content
  • Updates
  • Copyright 2013
  • Dimensions: 6" x 9"
  • Pages: 264
  • Edition: 1st
  • Rough Cuts
  • ISBN-10: 0-13-290407-1
  • ISBN-13: 978-0-13-290407-0

This is the Rough Cut version of the printed book.

Preparing for the latest CCNA® Voice exam? Here are all the CCNA Voice commands you’ll need to prepare for the Cisco 640-461 ICOMM v8.0 Exam, in one handy, condensed resource. Filled with valuable, easy-to-access information, the CCNA Voice Portable Command Guide is portable enough for you to use whether you’re in the server room or the equipment closet. This quick reference summarizes all commands, keywords, command arguments, and associated prompts relevant for Exam 640-461, and offers tips and examples for applying these commands in live Cisco Unified Communications environments.

Topics covered include

Fundamentals: Unified Communications components, functions, call signaling, media flows, and VoIP quality

Preparation: Configure Cisco switches, routers, and other devices to support Unified Voice

Provisioning: Create/modify users, accounts, endpoints, directory numbers, user and mobility features, and calling privileges

Messaging and Presence: Configure voice messaging, Cisco Unity Connection, and Cisco Unified Presence

Management/Monitoring: Generate reports, monitor voicemail usage, perform backups, and more

Support: Verify PSTN connectivity and define fault domains; troubleshoot endpoints, call quality, and voicemail

  • Access all CCNA Voice commands–use as a quick, offline resource for research and solutions
  • Logical how-to topic groupings provide one-stop research
  • Great for review before CCNA Voice 640-461 certification exams
  • Includes configuration examples for Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence
  • Compact size makes it easy to carry with you, wherever you go
  • “Create Your Own Journal” section with blank, lined pages allows you to personalize the book for your needs
  • “What Do You Want to Do?” chart inside cover helps you quickly reference specific tasks

This book is part of the Cisco Press® Certification Self-Study Product Family, which offers readers a self-paced study routine for Cisco® certification exams. Titles in the Cisco Press Certification Self-Study Product Family are part of a recommended learning program from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press.

Table of Contents

CHAPTER 1 Voice Fundamentals for Unified Communication 1

Voice Fundamentals 1

Cisco VoIP Structure 3

Common Topologies 3

CHAPTER 2 Cisco Switch, Router, and Phone Fundamentals for Unified Voice 7

Technology Overview—Device Connections: Router, Switch, IP Phones 7

Topology 8

Configuration 9

    Configure the Router’s Hostname 9

    Configure the Router for InterVLAN Routing 9

    Configure the PoE Switch for Basic Connectivity 10

Configure Voice and Data VLANs on the PoE Switch 11

    Configure One Interface for the Data VLAN 11

    Configure One Interface for the Voice VLAN 11

    Configure One Interface for Both the Data VLAN and the Voice VLAN 12

Reset the Cisco 7965G Unified IP Phone to Factory Defaults 13

Verification 13

Troubleshooting 14

    Actively Debug Issues When They Arise 14

CHAPTER 3 Cisco Unified Communications Manager Express 15

Topology 15

Administration Interfaces 16

Configuration 16

    Configuring Cisco Unified Communications Manager Express for the First Time 16

Accessing and Using the Cisco Configuration Professional 16

Basic Telephony Settings 23

CHAPTER 4 Cisco Unified CME Features 49

Creating Extensions 49

Modifying Extensions 63

Deleting Extensions 65

Cloning Extensions 66

Creating Phones and Users 67

Modifying Phones and Users 82

Deleting Phones and Users 83

Other Telephony Features 85

CHAPTER 5 Cisco Unifi ed Communications Manager (CUCM) Administration and Management 87

Topology