CCNA Voice Quick Reference
- By Michael H. Valentine
- Published Jul 1, 2008 by Cisco Press.
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- Copyright 2008
- Edition: 1st
- eBook
- ISBN-10: 1-58705-767-0
- ISBN-13: 978-1-58705-767-0
As a final exam preparation tool, the CCNA Voice Quick Reference provides a concise review of all objectives on the new IIUC
exam (640-460). This digital Short Cut provides you with detailed, graphical-based information, highlighting only the key
topics in cram-style format.
With this document as your guide, you will review topics on concepts and commands that apply to Cisco Unified
Communications for small and medium-sized businesses. This fact-filled Quick Reference allows you to get all-important
information at a glance, helping you focus your study on areas of weakness and enhancing your memory retention of essential
exam concepts.
Excerpts
Table of Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Introduction to Unified Communications . . . . . . . . . . . . 4
Key Components of the Unified Communications Architecture . . . . . . . . . . . . . . . . . . . . . . . . 6
Understanding Unified Communications Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Understanding Traditional Telephony . . . . . . . . . . . . . . 20
Introduction to Analog Circuits . . . . . . . . . . . . . . . . . . . . . 26
Introduction to Digital Circuits . . . . . . . . . . . . . . . . . . . . . . 31
Understanding VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Introducing VoIP Signaling Protocols . . . . . . . . . . . . . . 42
Connecting a VoIP System to a Service Provider Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Preparing the Infrastructure to Support Unified Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Introducing Cisco Unified Communications Manager Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Configuring CM Express to Support Endpoints . . . . . 80
Implementing Basic Voice Features . . . . . . . . . . . . . . . . 87
Maintaining a CM Express System . . . . . . . . . . . . . . . . . 96
Implementing Cisco Unity Express . . . . . . . . . . . . . . . . . 99
Introducing the Cisco Smart Business
Communications System. . . . . . . . . . . . . . . . . . . . . . . . . . . 119