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IT Essentials Lab Manual, Version 6, 6th Edition

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  • About
  • Description
  • Sample Content
  • Updates

Features

  • The only authorized Lab Manual for the newest Cisco Networking Academy IT Essentials course: updated for the new A+ exams 220-901 and 220-902
  • Presents all labs associated with A+ objectives related to basic PC technology, operating systems, networking, security and troubleshooting
  • Enables students to easily highlight, take notes, and study offline
  • Links directly to Cisco Networking Academy's online curriculum

  • Copyright 2016
  • Dimensions: 8-1/2" x 10-7/8"
  • Pages: 768
  • Edition: 6th
  • Book
  • ISBN-10: 1-58713-354-7
  • ISBN-13: 978-1-58713-354-1

 The only authorized Lab Manual for the Cisco Networking Academy IT Essentials, Version 6 course


IT Essentials Lab Manual is a supplemental book prepared for students in the Cisco® Networking Academy IT Essentials v6 course. All the hands-on labs and worksheets from the course are printed within this book to provide practical, hands-on experience with the course content. IT Essentials covers fundamental computer and career skills for entry-level IT jobs.


Practicing and performing all these tasks will reinforce the concepts, skills, and procedures and help prepare the student to take the CompTIA® A+ 220-901 and 220-902 exams.


Related titles:


IT Essentials Companion Guide, Version 6

 ISBN-10: 1-58713-355-5

 ISBN-13: 978-1-58713-355-8


IT Essentials Course Booklet, Version 6

 ISBN-10: 1-58713-356-3

 ISBN-13: 978-1-58713-356-5


Table of Contents

 


Chapter 0: Course Introduction ..................................................................................................... 1


    Lab 0.2.2.2 - Worksheet - Job Opportunities ......................................................................................1


Chapter 1: Introduction to the Personal Computer .......................................................................3


    Lab 1.1.1.4 - Ohm’s Law ...................................................................................................................3


    Lab 1.2.1.13 - Research Computer Components ................................................................................4


    Lab 1.3.1.7 - Build a Specialized Computer System ..........................................................................7


Chapter 2: Introduction to Lab Procedures and Tool Use .......................................................... 13


    Lab 2.2.2.3 - Diagnostic Software .................................................................................................... 13


    Lab 2.2.4.4 - Using a Multimeter and a Power Supply Tester .......................................................... 14


    Lab 2.2.4.7 - Computer Disassembly ................................................................................................ 18


Chapter 3: Computer Assembly ..................................................................................................... 23


    Lab 3.1.1.3 - Install the Power Supply .............................................................................................. 23


    Lab 3.1.2.6 - Install the Motherboard ............................................................................................... 24


    Lab 3.1.3.3 - Install the Drives ......................................................................................................... 26


    Lab 3.1.4.4 - Install Adapter Cards ................................................................................................... 27


    Lab 3.1.5.5 - Install Internal Cables .................................................................................................. 29


    Lab 3.1.5.8 - Install Front Panel Cables ............................................................................................ 31


    Lab 3.1.5.12 - Complete the Computer Assembly ............................................................................ 32


    Lab 3.2.2.8 - Boot the Computer ...................................................................................................... 33


    Lab 3.3.1.6 - BIOS File Search ......................................................................................................... 36


    Lab 3.3.3.2 - Upgrade Hardware ...................................................................................................... 38


Chapter 4: Overview of Preventive Maintenance


Chapter 5: Windows Installation ................................................................................................... 41


    Lab 5.1.2.3 - Search NOC Certifications and Jobs ........................................................................... 41


    Lab 5.1.4.4 - Data Migration in Windows ........................................................................................ 43


    Lab 5.2.1.7 - Install Windows 7 or Vista .......................................................................................... 69


    Lab 5.2.1.7 - Install Windows 8 ........................................................................................................ 94


    Lab 5.2.1.10 - Check for Updates in Windows 7 and Vista ........................................................... 103


    Lab 5.2.1.10 - Check for Updates in Windows 8 ............................................................................ 109


    Lab 5.2.4.7 - Create a Partition in Windows 7 and Vista ............................................................... 114


    Lab 5.2.4.7 - Create a Partition in Windows 8 ................................................................................ 126


Chapter 6: Windows Configuration and Management .............................................................. 139


    Lab 6.1.1.5 - Task Manager in Windows 7 and Vista .................................................................... 139


    Lab 6.1.1.5 - Task Manager in Windows 8 ..................................................................................... 154


    Lab 6.1.1.9 - Install Third-Party Software in Windows 7 and Vista .............................................. 166


    Lab 6.1.1.9 - Install Third-Party Software in Windows 8 .............................................................. 175


    Lab 6.1.2.3 - Create User Accounts in Windows 7 and Vista ........................................................ 184


    Lab 6.1.2.3 - Create User Accounts in Windows 8 ........................................................................ 192


    Lab 6.1.2.5 - Configure Browser Settings in Windows 7 and Vista ............................................... 207


    Lab 6.1.5.2 - Configure Browser Settings in Windows 8 ............................................................... 217


    Lab 6.1.2.12 - Manage Virtual Memory in Windows 7 and Vista ................................................. 227


    Lab 6.1.2.12 - Manage Virtual Memory in Windows 8 .................................................................. 239


    Lab 6.1.2.14 - Device Manager in Windows 7 and Vista ............................................................... 251


    Lab 6.1.2.14 - Device Manager in Windows 8 ............................................................................... 256


    Lab 6.1.2.16 - Region and Language Options in Windows 7 and Vista ......................................... 261


    Lab 6.1.2.16 - Region and Language Options in Windows 8 ......................................................... 269


    Lab 6.1.3.6 - Monitor and Manage System Resources in Windows 7 and Vista ........................... 275


    Lab 6.1.3.6 - Monitor and Manage System Resources in Windows 8 ............................................ 305


    Lab 6.1.4.2 - Hard Drive Maintenance in Windows 7 and Vista .................................................... 325


    Lab 6.1.4.2 - Hard Drive Maintenance in Windows 8 .................................................................... 334


    Lab 6.1.4.4 - Managing System Files in Windows ......................................................................... 338


    Lab 6.1.5.4 - Common Windows CLI Commands ......................................................................... 345


    Lab 6.1.5.6 - System Utilities in Windows ..................................................................................... 353


    Lab 6.3.1.2 - Managing the Startup Folder in Windows 7 and Vista ............................................. 363


    Lab 6.3.1.2 - Managing the Startup Folder in Windows 8 ............................................................. 368


    Lab 6.3.1.5 - Task Scheduler in Windows 7 and Vista ................................................................... 378


    Lab 6.3.1.5 - Task Scheduler in Windows 8 ................................................................................... 390


    Lab 6.3.1.7 - System Restore in Windows 7 and Vista .................................................................. 402


    Lab 6.3.1.7 - System Restore in Windows 8 ................................................................................... 412


Chapter 7: Networking Concepts ................................................................................................. 423


    Lab 7.3.2.6 - Build and Test Network Cables ................................................................................. 423


    Lab 7.4.1.11 - Configure a NIC to Use DHCP in Windows ........................................................... 428


Chapter 8: Applied Networking ................................................................................................... 435


    Lab 8.1.2.10 - Connect to a Router for the First Time .................................................................... 435


    Lab 8.1.2.12 - Configure Wireless Router in Windows ................................................................. 442


    Lab 8.1.2.14 - Test the Wireless NIC in Windows ......................................................................... 454


    Lab 8.1.3.9 - Share Resources in Windows .................................................................................... 460


    Lab 8.1.4.3 - Remote Assistance in Windows ................................................................................ 484


    Lab 8.1.4.4 - Remote Desktop in Windows 7 and Vista ................................................................. 498


    Lab 8.1.4.4 - Remote Desktop in Windows 8 ................................................................................. 512


Chapter 9: Laptops and Mobile Devices ...................................................................................... 525


    Lab 9.1.1.6 - Research Docking Stations ........................................................................................ 525


    Lab 9.3.1.5 - Research Laptop RAM .............................................................................................. 526


    Lab 9.3.2.3 - Research Laptop Batteries ......................................................................................... 527


    Lab 9.3.2.5 - Research Laptop Screens ........................................................................................... 528


    Lab 9.3.2.7 - Research Laptop Hard Drives ................................................................................... 529


    Lab 9.3.2.14 - Research Building a Specialized Laptop ................................................................. 530


    Lab 9.6.2.2 - Research Laptop Problems ........................................................................................ 533


    Lab 9.6.2.3 - Gather Information from the Customer ..................................................................... 534


    Lab 9.6.2.4 - Investigate Support Websites and Repair Companies ............................................... 535


Chapter 10: Mobile, Linux, and OS X Operating Systems ........................................................ 537


    Lab 10.1.2.3 - Working with Android ............................................................................................ 537


    Lab 10.1.3.3 - Working with iOS ................................................................................................... 549


    Lab 10.1.5.3 - Mobile Device Features ........................................................................................... 562


    Lab 10.1.5.4 - Mobile Device Information ..................................................................................... 573


    Lab 10.2.1.2 - Passcode Locks ........................................................................................................ 575


    Lab 10.3.1.2 - Mobile Wi-Fi ........................................................................................................... 586


    Lab 10.4.1.4 - Install Linux in a Virtual Machine and Explore the GUI ........................................ 592


    Lab 10.4.3.3 - Working with Linux Command Line ...................................................................... 605


    Lab 10.5.2.2 - Troubleshooting Mobile Devices ............................................................................ 614


Chapter 11: Printers ...................................................................................................................... 617


    Lab 11.2.1.6 - Install a Printer in Windows 7 and Vista ................................................................. 617


    Lab 11.2.1.6 - Install a Printer in Windows 8 ................................................................................. 619


    Lab 11.3.2.5 - Share a Printer in Windows 7 and Vista .................................................................. 621


    Lab 11.3.2.5 - Share a Printer in Windows 8 .................................................................................. 633


Chapter 12: Security ...................................................................................................................... 639


    Lab 12.2.1.8 - Configure Windows Local Security Policy ............................................................. 639


    Lab 12.3.1.3 - Configure Data Backup and Recovery in Windows 7 and Vista ............................ 648


    Lab 12.3.1.3 - Configure Data Backup and Recovery in Windows 8 ............................................ 669


    Lab 12.3.1.5 - Configure the Firewall in Windows 7 and Vista ..................................................... 679


    Lab 12.3.1.5 - Configure the Firewall in Windows 8 ..................................................................... 699


    Lab 12.3.1.9 - Configure Users and Groups in Windows ............................................................... 710


    Lab 12.4.2.2 - Document Customer Information in a Work Order ................................................ 724


Chapter 13: The IT Professional .................................................................................................. 727


    Lab 13.1.1.3 - Technician Resources .............................................................................................. 727


Chapter 14: Advanced Troubleshooting ...................................................................................... 729


    Lab 14.1.1.2 - Troubleshooting Hardware Problems ...................................................................... 729


    Lab 14.1.1.3 - Remote Technician - Repair Boot Problem ............................................................ 731


    Lab 14.2.1.2 - Troubleshoot Operating System Problems .............................................................. 733


    Lab 14.2.1.3 - Remote Technician - Fix an Operating System Problem ........................................ 745


    Lab 14.3.1.2 - Troubleshooting Network Problems ....................................................................... 747


    Lab 14.3.1.3 - Remote Technician - Fix a Network Problem ......................................................... 749


    Lab 14.4.1.2 - Troubleshoot Security Problems ............................................................................. 751


    Lab 14.4.1.3 - Remote Technician - Fix a Security Problem ......................................................... 755


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