John Alexander is the director of the CallManager software development at Cisco Systems. His experience is primarily in the field of voice communications, including call processing, voice messaging, call center, and switching systems. John was a member of the team that developed and implemented the CallManager software.
Chris Pearce is a technical leader in the CallManager software group at Cisco Systems. His primary areas of expertise include call routing, call control, and telephone features. Chris was a member of the team that developed and implemented the CallManager software from its early stages, and he was directly involved in developing the system architecture and design.
Anne Smith is a technical writer in the CallManager software group at Cisco Systems. She has eight years of documentation experience, including six years writing and developing technical documentation. Anne was a member of the team that developed the CallManager documentation from its early stages.
Delon Whetten is the manager of the Core Call Processing team in the CallManager software group at Cisco Systems. His experience has been centered on communication systems and includes the design and development of message switching, voice messaging, video teleconferencing, and VoIP call processing systems. Delon was a member of the team that developed and implemented the CallManager software from its early stages, and he was directly involved in developing the system architecture and design.
John Alexander is a director of the CallManager software development group at Cisco. His experience is primarily in the field of voice communications, including call processing, voice messaging, call center, and switching systems.
Chris Pearce is a Cisco distinguished engineer in the CallManager software development group at Cisco. His expertise includes call routing, call control, and telephone features. Chris is directly involved in developing the system architecture and design.
Anne Smith is a technical writer in the CallManager support group at Cisco. Her expertise lies in comprehending and distilling complex technical information into comprehensive, accurate, and readable documentation.
Delon Whetten is a senior manager of the call processing team in the CallManager software development group at Cisco. His experience centers on the design and development of message switching, voice messaging, and VoIP call processing systems.
Paul Giralt, CCIE(r) No. 4793, an escalation engineer at the Cisco Systems Technical Assistance Center in North Carolina, has been troubleshooting complex IP telephony networks since CallManager release 3.0. Paul has troubleshot problems for some of the largest Cisco IP Telephony deployments and trains TAC teams around the globe. Paul holds a bachelor's degree in computer engineering from the University of Miami.
Addis Hallmark, CCNA(r), CIPT, a senior technical marketing engineer with Cisco Systems, has been installing, configuring, and troubleshooting the Cisco IP Telephony solution since CallManager release 2.3. Addis contributes to numerous design guides, application notes, and white papers on a variety of IP telephony subjects, including CallManager, IP phones, and IP gateways.
Anne Smith is a technical writer in the CallManager Engineering group at Cisco Systems. She has written technical documentation for the Cisco IP Telephony solution since CallManager release 2.0. Anne writes internal and external documents for CallManager, IP phones, and other Cisco IP Telephony products and is a co-author of the Cisco Press books Cisco CallManager Fundamentals and Developing Cisco IP Phone Services.
John Alexander is the director of the CallManager software development at Cisco Systems. His experience is primarily in the field of voice communications, including call processing, voice messaging, call center, and switching systems. John was a member of the team that developed and implemented the CallManager software.
Chris Pearce is a technical leader in the CallManager software group at Cisco Systems. His primary areas of expertise include call routing, call control, and telephone features. Chris was a member of the team that developed and implemented the CallManager software from its early stages, and he was directly involved in developing the system architecture and design.
Anne Smith is a technical writer in the CallManager software group at Cisco Systems. She has eight years of documentation experience, including six years writing and developing technical documentation. Anne was a member of the team that developed the CallManager documentation from its early stages.
Delon Whetten is the manager of the Core Call Processing team in the CallManager software group at Cisco Systems. His experience has been centered on communication systems and includes the design and development of message switching, voice messaging, video teleconferencing, and VoIP call processing systems. Delon was a member of the team that developed and implemented the CallManager software from its early stages, and he was directly involved in developing the system architecture and design.