Arvind Durai, CCIE No. 7016, is a director of solution integration for Cisco Advanced Services. Arvind is a chief architect for advanced services for the West Enterprise Region, an organization of around 100 consultants focused on customer success for approximately 150 enterprise accounts. Over the past 18 years, Arvind has been responsible for supporting major Cisco customers in the enterprise sector, including financial, retail, manufacturing, e-commerce, state government, utility, and health care sectors. Some of his focuses have been on security, multicast, network virtualization, data center enterprise cloud adoption, automation, and software-defined infrastructure, and he has authored several white papers on various technologies. He has been involved in multicast designs for several enterprise customers in different verticals. He is also one of the contributors to the framework for the Advanced Services Multicast Audit tool, which helps customers assess their operational multicast network to industry best practices. Arvind maintains two CCIE certifications, Routing and Switching and Security, and also is a Certified Business Architect. He holds a bachelor of science degree in electronics and communication, a master's degree in electrical engineering, and a master's degree in business administration. He has coauthored four Cisco Press books: Cisco Secure Firewall Services Module, Virtual Routing in the Cloud, Tcl Scripting for Cisco IOS, and IP Multicast:, Volume 1. He has also coauthored IEEE WAN smart grid architecture and presented in many industry forums, such as IEEE and Cisco Live.