Ross Kazemi
Carlos Pignataro, CCIE(r) certified No. 4619, is a senior engineer in the Escalation Team for Cisco Systems, Inc., responsible for handling difficult and complex escalations, working on critical or stalled defects, as well as providing input on and testing new products and developments and helping improve their reliability, avail-ability, and serviceability. Carlos has a BS and MS in electronic engineering and is an active speaker at Networkers conventions.
Ross Kazemi, CCIE(r) certified No. 2742, is a senior engineer in the System Test Team for Cisco Systems, Inc., responsible for developing and executing test cases that simulate QoS usage in a large SP MPLS/VPN network. Prior to this job, he worked as an escalation engineer dealing with networks that used MPLS over Cisco ATM switches, and as a consultant engineer for the Cisco LECs. He teaches internal Cisco classes to Cisco support engineers and has a BS in electrical engineering.
Bil Dry, CCIE(r) certified No. 4191, manages one of the Cisco Advanced Services teams that offers design consulting, escalation support, and best practice recommendations to service provider packet telephony customers. His work in wide area IP and ATM networks helped him achieve double CCIE status in Routing and Switching and WAN Switching. Bil has a BS in electrical engineering and speaks on "Troubleshooting WAN Protocols" at Networkers conventions.