Jeff Smith is a wireless consulting systems engineer in the Cisco Systems Borderless Networking Organization. His 25 years of experience include the planning, analysis, design, implementation, installation, and support of numerous wireless network-based solutions for enterprises, municipalities, hospitals, universities, airports, warehouses, mines, and product manufacturers worldwide. He has developed and instructed dozens of training courses on wireless networking topics. Prior to joining Cisco Systems, Jeff was an early employee at several wireless and security startup companies. Jeff’s education includes a bachelor’s degree in electrical engineering and a master’s degree in telecommunications with emphasis on wireless communications. Jeff’s certifications include CWNE (Certified Wireless Network Expert), IEEE WCET (Wireless Communications Engineering Technology Certification), and CISSP (Certified Information Systems Security Professional).
Jake Woodhams is a senior manager of technical marketing in the Cisco Wireless Networking Business Unit. In this role, he is responsible for technical product definition and systems architecture, focusing on Cisco Unified Wireless LAN architecture. He hass been working with wireless technology at Cisco for seven years and has an intimate knowledge of the protocols and products in the Cisco wireless portfolio. As a writer, he’s the author of numerous white papers and design and deployment guides as well as several contributed articles.
Robert Marg is a wireless consulting systems engineer in the Cisco Systems Borderless Networks Organization. As a technical leader in wireless, Robert is responsible for planning, designing, and supporting numerous wireless network–based solutions for enterprises, hospitals, universities, manufacturers, and K–12 customers. Prior to his role as a wireless consulting systems engineer, Robert spent time as a member of the federal, public sector, enterprise, and commercial sales organizations as a systems engineer, helping customers solve business challenges with technical solutions. Mr. Marg holds a bachelor’s degree in bacteriology from the University of Wisconsin–Madison. As a writer, Robert has been the author of numerous white papers and a technical editor for the Cisco Press CCNA Exam Certification Guide.