Paul Della Maggiora, CCIE No. 1522, is a manager for the Cisco Systems Enterprise Solution Engineering Group and developed their Networking Bootcamp for new Cisco TAC engineers. He is also a co-author of Performance and Fault Management, published by Cisco Press.
Jim Doherty is a Solutions Marketing Manager with responsibility for routing and switching for Cisco Systems. He has taught professionals in both academic and industry settings on a broad range of topics including electric circuits, statistics, economics, and wireless communication methods. Jim authored the Study Notes section of the Cisco CCNA Exam #640-607 Flash Card Practice Kit published by Cisco Press.