Diane Teare is a professional in the networking, training, and e-learning fields. She has more than 20 years of experience in designing, implementing, and troubleshooting network hardware and software and has also been involved in teaching, course design, and project management. She has extensive knowledge of network design and routing technologies and is an instructor with one of the largest authorized Cisco Learning Partners. She was recently the director of e-learning for the same company, where she was responsible for planning and supporting all the company’s e-learning offerings in Canada, including Cisco courses. Diane was part of the team that developed the latest version of the BSCI course. She has a bachelor’s degree in applied science in electrical engineering (BASc) and a master’s degree in applied science in management science (MASc). She is a certified Cisco Systems instructor and currently holds her CCNP and CCDP certifications. She coauthored the Cisco Press titlesCampus Network Design Fundamentals and the first two editions of this book; and edited CCDA Self-Study: Designing for Cisco Internetwork Solutions (DESGN) and Designing Cisco Networks.
Catherine Paquet has in-depth knowledge of security systems, remote access, and routing technology. She is a CCSP, a CCNP, and a CCSI with one of the largest Cisco Learning Partners. She started her internetworking career as a LAN manager, moved to MAN manager, and eventually became the nationwide WAN manager with a federal agency. Prior to starting Netrisec Inc., a network security consultancy, Catherine was the director of technical resources for a Cisco Learning Partner. Catherine currently works on network design and implementation projects and lectures on topics related to security frameworks, regulations, and return on security investments. In 2002 and 2003, she volunteered with the U.N. mission in Kabul, Afghanistan, to train Afghan public servants in the area of networking. Catherine has a master’s degree in business administration with a major in management information systems (MBA [MIS]). She coauthored the Cisco Press titles Campus Network Design Fundamentals, The Business Case for Network Security: Advocacy, Governance, and ROI, and the first two editions of this book, and edited Building Cisco Remote Access Networks.