Manuel Velasco, CCIE No. 49401 is a customer support specialist in the Customer Experience group at Cisco Systems. In his previous role, he worked as a TAC engineer at Cisco, supporting multiple data center technologies, including Cisco Unified Computing System and virtualization, Cisco Application Centric Infrastructure (ACI), and Cisco HyperFlex. He has more than 8 years of experience in data center technologies. Manuel holds a B.S. degree in computer engineering from CalPoly – San Luis Obispo.