Plamen Nedeltchev, Ph.D., is a technical solutions consultant on the Cisco Remote Access team at Cisco Systems. His responsibilities include design, configuration, troubleshooting, and engineering of remote access for the existing remote access infrastructure at Cisco. Plamen has more than 20 years experience in research, design, and development of LANs/WANs. He has extensive experience with all the major remote access technologies, including ISDN, Frame Relay, DSL, dial, wireless, and VPNs. He has written more than 40 publications on these and other subjects.