Anne Smith

Anne Smith is a software engineer in the Unified Communications Manager architecture group at Cisco Systems. She joined Cisco as part of the Selsius Systems acquisition in 1998 and is the co-author of Cisco CallManager Fundamentals, Cisco CallManager Best Practices, and Developing Cisco IP Phone Services.

Articles

1.	An Overview of Cisco IP Communications Dec 9, 2005
2.	Planning the Cisco CallManager Implementation Sep 24, 2004
3.	Troubleshooting Cisco IP Telephony May 2, 2003
4.	5 Questions with Cisco Systems' Telephony Expert Anne Smith Jan 31, 2003
5.	Thinking Outside the "Talk" Box Sep 13, 2002
6.	Demystifying Convergence and VoIP Aug 9, 2002
7.	How This Book Can Help You Achieve Business Goals Feb 15, 2002
8.	Cisco CallManager Architecture Jul 31, 2001