larger cover

Add To My Wish List

Register your product to gain access to bonus material or receive a coupon.

CCSP IPS Exam Certification Guide


  • Sorry, this book is no longer in print.
Not for Sale

Click "CD-ROM Fixes" below the More Information bar to download an updated CD-ROM registration program.

  • Description
  • Sample Content
  • Updates
  • Copyright 2006
  • Edition: 1st
  • Book
  • ISBN-10: 1-58720-146-1
  • ISBN-13: 978-1-58720-146-2

Official self-study test preparation guide for the Cisco IPS exam 642-532

The official study guide helps you master all the topics on the IPS exam, including:

  • IPS concepts
  • Command-line interface (CLI) and IPS Device Manager (IDM) configuration modes
  • Basic sensor and IPS signature configuration
  • IPS signature engines
  • Sensor tuning
  • IPS event monitoring
  • Sensor maintenance
  • Verifying system configuration
  • Using the Cisco IDS Module (IDSM) and Cisco IDS Network Module
  • Capturing network traffic

CCSP IPS Exam Certification Guide is a best of breed Cisco® exam study guide that focuses specifically on the objectives for the IPS exam. Cisco Security Test Engineer Earl Carter shares preparation hints and test-taking tips, helping you identify areas of weakness and improve your Intrusion Prevention System (IPS) knowledge. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

CCSP IPS Exam Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already” quizzes open each chapter and allow you to decide how much time you need to spend on each section. Exam topic lists and Foundation Summary materials make referencing easy and give you a quick refresher whenever you need it. Challenging chapter-ending review questions help you assess your knowledge and reinforce key concepts. The companion CD-ROM contains a powerful testing engine that allows you to focus on individual topic areas or take complete, timed exams. The assessment engine also tracks your performance and provides feedback on a module-by-module basis, presenting question-by-question remediation to the text. Well-regarded for its level of detail, assessment features, and challenging review questions and exercises, this book helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

CCSP IPS Exam Certification Guide is part of a recommended learning path from Cisco Systems® that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit

 Companion CD-ROM

The CD-ROM contains an electronic copy of the book and more than 200 practice questions for the IPS exam, all available in study mode, test mode, and flash-card format.

This volume is part of the Exam Certification Guide Series from Cisco Press®. Books in this series provide officially developed exam preparation materials that offer assessment, review, and practice to help Cisco Career Certification candidates identify weaknesses, concentrate their study efforts, and enhance their confidence as exam day nears.

Online Sample Chapter

Cisco IPS Device Manager (IDM)

Downloadable Sample Chapter

Download - 2.15 MB -- Chapter 3: Cisco IPS Device Manager (IDM)

Table of Contents



Part I    Cisco IPS Overview

Chapter 1       Cisco Intrusion Prevention  System (IPS) Overview

“Do I Know This Already?” Quiz

Foundation and Supplemental Topics

Cisco Intrusion Prevention Solution

Intrusion Prevention Overview

Intrusion-Prevention Terminology

IPS/IDS Triggers

Anomaly Detection

Misuse Detection

Protocol Analysis

IPS/IDS Monitoring Locations



Cisco Hybrid IPS/IDS Solution

Risk Rating

Event Severity

Signature Fidelity

Asset Value of Target

Meta-Event Generator

Inline Deep-Packet Inspection

Cisco Intrusion Prevention System Hardware

Cisco IDS 4200 Series Network Sensors

Cisco 4215 Appliance Sensor

Cisco 4235 Appliance Sensor

Cisco 4240 Diskless Appliance Sensor

Cisco 4250 Appliance Sensor

Cisco 4250XL Appliance Sensor

Cisco 4255 Diskless Appliance Sensor

Cisco IDSM-2 for Catalyst 6500

Cisco IDS Network Module for Access Routers

Router Sensor

Firewall Sensor

Inline Sensor Support

Inline Mode Versus Promiscuous Mode

Software Bypass

Auto Mode

Off Mode

On Mode

Cisco Sensor Deployment

Internet Boundaries

Extranet Boundaries

Intranet Boundaries

Remote Access Boundaries

Servers and Desktops

Sensor Deployment Considerations

Sensor Placement

Sensor Management and Monitoring Options

Number of Sensors

External Sensor Communications

Cisco Sensor Communications Protocols

Secure Shell

Transport Layer Security (TLS)/Secure Socket Layer (SSL)

Remote Data Exchange Protocol

Event Messages

IP Log Messages

Transaction Messages

Security Device Event Exchange Standard

Cisco Sensor Software Architecture


IDM Servlet

Event Server Servlet

Transaction Server Servlet

IP Log Server Servlet




Network Access Controller (NAC)



Event Store


Foundation Summary


Part II   Cisco IPS Configuration

Chapter 2       IPS Command-Line Interface

“Do I Know This Already?” Quiz

Foundation and Supplemental Topics

Sensor Installation

Installing 5.0 Software via the Network

Installing 5.0 Software from a CD

Sensor Initialization

Accessing the CLI

Running the setup Command

Creating the Service Account

Manually Setting the System Clock

Changing your Password

Adding and Removing Users

Adding a Known SSH Host


Using the Sensor CLI



Tab Completion

Command Recall

Command Case Sensitivity


User Roles





CLI Command Modes

Privileged Exec

Global Configuration


Service Analysis-Engine

Service Authentication

Service Event-Action-Rules

Service Host

Service Interface

Service Logger

Service Network-Access

Service Notification

Service Signature-Definition

Service SSH-Known-Hosts

Service Trusted-Certificates

Service Web-Server

Administrative Tasks

Configuration Tasks

Foundation Summary


Chapter 3       Cisco IPS Device Manager (IDM)

“Do I Know This Already?” Quiz

Foundation and Supplemental Topics

Cisco IPS Device Manager

System Requirements for IDM

Navigating IDM


Sensor Setup

Interface Configuration

Analysis Engine

Signature Definition

Event Action Rules


Simple Network Management Protocol

Auto Update






Configuring Communication Parameters Using IDM

Foundation Summary


Chapter 4       Basic Sensor Configuration

“Do I Know This Already?” Quiz

Foundation and Supplemental Topics

Basic Sensor Configuration

Sensor Host Configuration Tasks

Configuring Allowed Hosts

Configuring Sensor User Accounts

Configuring the Sensor’s Time Parameters

Manually Setting the Clock

Configuring the NTP Server Settings

Configuring the Time Zone

Configuring the Summertime Settings

Configuring SSH Hosts

Interface Configuration Tasks

Enabling Monitoring Interfaces

Editing Monitoring Interface Parameters

Configuring Inline Interface Pairs

Configuring Inline Software Bypass

Configuring Traffic Flow Notifications

Analysis Engine Configuration Tasks

Foundation Summary


Chapter 5       Basic Cisco IPS Signature Configuration

“Do I Know This Already?” Quiz

Foundation and Supplemental Topics

Configuring Cisco IPS Signatures

Signature Groups

Displaying Signatures by Attack

Displaying Signatures by L2/L3/L4 Protocol

Displaying Signatures by Operating System

Displaying Signatures by Signature Release

Displaying Signatures by Service

Displaying Signatures by Signature Identification

Displaying Signatures by Signature Name

Displaying Signatures by Response Action

Displaying Signatures by Signature Engine

Alarm Summary Modes

Fire Once

Fire All

Alarm Summarization

Variable Alarm Summarization

Basic Signature Configuration

Viewing NSDB Information

Signature Information

Related Threats Information

Viewing NSDB Information

Enabling Signatures

Creating New Signatures

Editing Existing Signatures

Retiring Signatures

Defining Signature Responses

Foundation Summary


Chapter 6       Cisco IPS Signature Engines

“Do I Know This Already?” Quiz

Foundation and Supplemental Topics

Cisco IPS Signatures

Cisco IPS Signature Engines

Signature Parameters

Application Inspection and Control Signature Engines

AIC FTP Signature Engine Parameters

AIC HTTP Signature Engine Parameters

Content Types Parameters

Define Web Traffic Policy Parameters

Msg Body Pattern Parameters

Request Methods Parameters

Transfer Encodings Parameters

Atomic Signature Engines

Atomic ARP Engine Parameters

Atomic IP Engine Parameters

Atomic IP ICMP Parameters

Atomic IP TCP Parameters

Atomic IP UDP Parameters

Atomic IP Payload Parameters

Flood Signature Engines

Flood Host Engine Parameters

Flood Host ICMP Parameters

Flood Host UDP Parameters

Flood Net Engine Parameters

Meta Signature Engine

Normalizer Signature Engine

Service Signature Engines

Service DNS Engine Parameters

Service FTP Engine Parameters

Service Generic Engine Parameters

Service H225 Engine Parameters

Service HTTP Engine Parameters

Service Ident Engine Parameters

Service MSSQL Engine Parameters

Service NTP Engine Parameters

Service RPC Engine Parameters

Service SMB Engine Parameters

Service SNMP Engine Parameters

Service SSH Engine Parameters

State Signature Engine

Cisco Login States

LPR Format String States

SMTP States

String Signature Engines

String ICMP Engine Specific Parameters

String TCP Engine-Specific Parameters

Sweep Signature Engines

Sweep Signature Engine Parameters

Unique ICMP Sweep Parameters

Unique TCP Sweep Parameters

Sweep Other TCP Signature Engine Parameters

Trojan Horse Signature Engines

Foundation Summary


Chapter 7       Advanced Signature Configuration

“Do I Know This Already?” Quiz

Foundation and Supplemental Topics

Advanced Signature Configuration

Regular Expressions String Matching

Signature Fields

Basic Signature Fields

Signature Description Fields

Engine-Specific Fields

Event Counter Fields

Alert Frequency Fields

Status Fields

Meta-Event Generator

Understanding HTTP and FTP Application Policy Enforcement

Tuning an Existing Signature

Tuning Example

Creating a Custom Signature

Choose a Signature Engine

Network Protocol

Target Address

Target Port

Attack Type

Inspection Criteria

Verify Existing Functionality

Define Signature Parameters

Test Signature Effectiveness

Custom Signature Scenario

Creating Custom Signatures Using IDM

Using IDM Custom Signature Wizard

Cloning an Existing Signature

Foundation Summary


Chapter 8       Sensor Tuning

“Do I Know This Already?” Quiz

Foundation and Supplemental Topics

IDS Evasion Techniques





Using Control Characters

Using Hex Representation

Using Unicode Representation

TTL Manipulation

Tuning the Sensor

Configuring IP Log Settings

Configuring Application Policy Settings

Configuring Reassembly Options

Fragment Reassembly

Stream Reassembly

Configuring Reassembly Options

Event Configuration

Event Variables

Target Value Rating

Event Action Override

Event Action Filters

Foundation Summary


Part III  Cisco IPS Response Configuration

Chapter 9       Cisco IPS Response Configuration

“Do I Know This Already?” Quiz

Foundation and Supplemental Topics

Cisco IPS Response Overview

Inline Actions

Deny Packet Inline

Deny Connection Inline

Deny Attacker Inline

Configuring Deny Attacker Duration Parameter

Logging Actions

Log Attacker Packets

Log Pair Packets

Log Victim Packets

Manual IP Logging

IP Blocking

IP Blocking Definitions

IP Blocking Devices

Cisco Routers

Cisco Catalyst 6000 Switches

Cisco PIX Firewalls

Blocking Guidelines

Antispoofing Mechanisms

Critical Hosts

Network Topology

Entry Points

Signature Selection

Blocking Duration

Device Login Information

Interface ACL Requirements

Blocking Process

ACL Placement Considerations

External Versus Internal

ACLs Versus VACLs

Using Existing ACLs

Master Blocking Sensor

Configuring IP Blocking

Assigning a Blocking Action

Setting Blocking Properties

Setting Blocking Properties via IDM

Defining Addresses Never to Block

Setting Up Logical Devices

Defining Blocking Devices

Defining Blocking Devices Using IDM

Defining Router Blocking Devices Interfaces Using IDM

Defining Cat6K Blocking Device Interfaces Using IDM

Defining Master Blocking Sensors

Configuring a Master Blocking Sensor in IDM

Manual Blocking

Blocking Hosts

Blocking Networks

TCP Reset

Foundation Summary


Part IV Cisco IPS Event Monitoring

Chapter 10     Alarm Monitoring and Management

“Do I Know This Already?” Quiz

Foundation and Supplemental Topics

CiscoWorks 2000

Login Process

Authorization Roles

Adding Users

Security Monitor

Installing Security Monitor

 Windows Installation

Server Requirements

Client Requirements

Security Monitor User Interface

Configuration Tabs

Options Bar


Path Bar

Instruction Box

Content Area

Tools Bar

Security Monitor Configuration

Adding Devices

Adding RDEP Devices

Adding PostOffice Devices

Adding IOS Devices

Adding PIX Devices

Importing Devices

Event Notification

Adding Event Rules

Activating Event Rules

Monitoring Devices

Monitoring Connections

Monitoring Statistics

Monitoring Events

Security Monitor Event Viewer

Moving Columns

Deleting Rows and Columns

Delete from This Grid

Delete from Database

Delete Column

Collapsing Rows

Collapse > First Group

Collapse > All Rows

Expanding Rows

Expand > First Group

Expand > All Rows

Suspending and Resuming New Events

Changing Display Preferences



Sort By


Severity Indicator


Creating Graphs

By Child

By Time

Tools Pull-Down Menu Options


Trigger Packet

IP Logs



Resolving Host Names

Security Monitor Administration

Data Management

System Configuration Settings

Defining Event Viewer Preferences

Security Monitor Reports

Defining the Report

Running the Report

Viewing the Report

Foundation Summary


Part V  Cisco IPS Maintenance and Tuning

Chapter 11     Sensor Maintenance

“Do I Know This Already?” Quiz

Foundation and Supplemental Topics

Sensor Maintenance

Software Updates

IPS Software File Format

Software Type

Cisco IPS Version

Service Pack Level

Signature Version


Software Update Guidelines

Upgrading Sensor Software

Saving Current Configuration

Software Installation via CLI

Software Installation Using IDM

Configuring Automatic Software Updates Using IDM

Downgrading an Image

Updating the Sensor’s License

Image Recovery

Restoring Default Sensor Configuration

Restoring Default Configuration Using the CLI

Restoring Default Configuration Using IDM

Resetting and Powering Down the Sensor

Resetting the Sensor Using the Sensor CLI

Resetting the Sensor Using IDM

Foundation Summary


Chapter 12     Verifying System Configuration

“Do I Know This Already?” Quiz

Foundation and Supplemental Topics

Verifying System Configuration

Viewing Sensor Configuration

Displaying Software Version

Displaying Sensor Configuration

Displaying Sensor PEP Inventory

Viewing Sensor Statistics

Viewing Sensor Events

Viewing Events Using the CLI

Viewing Events Using IDM

Selecting Event Types

Selecting Time Frame for Events

Using the IDM Event Viewer

Debugging Sensor Operation

Verifying Interface Operation

Capturing Packets

Generating Tech-Support Output

Sensor SNMP Access

Enabling SNMP Traps by Using the Sensor CLI

Enabling SNMP Traps Using IDM

Foundation Summary


Chapter 13     Cisco IDS Module (IDSM)

“Do I Know This Already?” Quiz

Foundation and Supplemental Topics

Cisco IDS Module

IDSM-2 Technical Specifications

Performance Capabilities

Catalyst 6500 Requirements

Key Features

IDSM-2 Traffic Flow

IDSM-2 Configuration

Verifying IDSM-2 Status

Initializing the IDSM-2

Accessing the IDSM-2 CLI

Logging in to the IDSM-2

Configuring the Command and Control Port

Configuring the Switch Traffic Capture Settings

IDSM-2 Ports

TCP Reset Port

Command and Control Port

Monitoring Ports

Catalyst 6500 Switch Configuration

Configuring the Command and Control Port

Setting VLANs by Using IOS

Setting VLANs by Using CatOS

Monitored Traffic

IDSM-2 Administrative Tasks

Enabling Full Memory Test

Stopping the IDS Module

Troubleshooting the IDSM-2

IDSM-2 Status LED

Catalyst 6500 Commands

show module Command

show port Command

show trunk Command

Foundation Summary


Chapter 14     Cisco IDS Network Module for†Access Routers

“Do I Know This Already?” Quiz

Foundation and Supplemental Topics

NM-CIDS Overview

NM-CIDS Key Features

NM-CIDS Specifications

NM-CIDS Front Panel

Traditional Appliance Sensor Network Architecture

NM-CIDS Network Architecture

NM-CIDS Hardware Architecture

NM-CIDS Internal Fast Ethernet Interface

NM-CIDS External Fast Ethernet Interface

Internal Universal Asynchronous Receiver/Transmitter Interface

NM-CIDS Disk, Flash, and Memory

Traffic Capture for NM-CIDS

Cisco IOS Features

Access Control Lists and NM-CIDS

Encryption and NM-CIDS

Inside NAT and NM-CIDS

Outside NAT and NM-CIDS

IP Multicast, IP Broadcast, and UDP Flooding and NM-CIDS

GRE Tunnels and NM-CIDS

Packets Not Forwarded to NM-CIDS

NM-CIDS Installation and Configuration Tasks

Installing the NM-CIDS

Inserting the NM-CIDS into a Router

Connecting the NM-CIDS to the Network

Verifying That the Router Recognizes the NM-CIDS

Verifying That Cisco IOS-IDS is Not Running

Configuring the Internal ids-sensor Interface

Verifying the NM-CIDS Slot Number

Enabling CEF

Configuring the Interface

Assigning the Clock Settings

Using the Router Time Source

Using an NTP Time Source

Configuring NM-CIDS Clock Mode

Setting Up Packet Monitoring

Logging In to NM-CIDS Console

Accessing NM-CIDS via a Session

Accessing NM-CIDS via Telnet


Performing Initial Sensor Configuration

NM-CIDS Maintenance Tasks

Reloading the NM-CIDS

Resetting the NM-CIDS

Shutting Down the NM-CIDS

Viewing the NM-CIDS Status

Recovering the NM-CIDS Software Image

Configuring the Boot Loader

Booting the Helper Image

Selecting the File Transfer Method

Installing the Application Image

Booting the Application Image

Configuring the IPS Application

Foundation Summary


Chapter 15     Capturing Network Traffic

“Do I Know This Already?” Quiz

Foundation and Supplemental Topics

Capturing Network Traffic

Capturing Traffic for Inline Mode

Capturing Traffic for Promiscuous Mode

Traffic Capture Devices

Hub Traffic Flow

Network Tap Traffic Flow

Switch Traffic Flow

Switch Capture Mechanisms

Switched Port Analyzer

Remote Switched Port Analyzer

VLAN Access Control Lists

TCP Resets and Switches

Configuring SPAN for Catalyst 4500 and 6500 Traffic Capture

The monitor session Command

Configuring RSPAN for Catalyst 4500 and 6500 Traffic Capture

Configuring VACLs for Catalyst 6500 Traffic Capture

Configure an ACL

Create a VLAN Access Map

Match ACL to Access Map

Define Action for Access Map

Apply Access Map to VLANs

Configure Capture Ports

Configuring VACLs for Traffic Capture With Cisco Catalyst 6500 IOS Firewall

Configure the Extended ACL

Apply ACL to an Interface or VLAN

Assign the Capture Port

Advanced Catalyst 6500 Traffic Capture

Configure Destination Port

Define Trunks to Capture

Assign Switch Ports to VLANs

Create the VACL

Foundation Summary


Appendix       Answers to the “Do I Know This†Already?” Quizzes and Q&A†Questions

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

Chapter 7

Chapter 8

Chapter 9

Chapter 10

Chapter 11

Chapter 12

Chapter 13

Chapter 14

Chapter 15



Download - 2 MB -- Index


Page 316 – second paragraph should read:
Leaving this box unchecked causes the sensor to place a permit entry for the sensor’s ip address at the beginning of the dynamically crated block entries.

CD-ROM fixes

Download - 76.8 KB - Updated CD-ROM Registration Program

Submit Errata

Cisco Press Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from Cisco Press and its family of brands. I can unsubscribe at any time.


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about Cisco Press products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information

To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.


Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites; develop new products and services; conduct educational research; and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.


If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information

Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.


This site is not directed to children under the age of 13.


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information

If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at and we will process the deletion of a user's account.


Users can always make an informed choice as to whether they should proceed with certain services offered by Cisco Press. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive:

Sale of Personal Information

Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to

Supplemental Privacy Statement for California Residents

California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure

Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact

Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice

We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020