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Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) Foundation Learning Guide, Rough Cuts: (CCNP Voice CIPT1 642-447), 2nd Edition

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  • Description
  • Sample Content
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  • Copyright 2011
  • Dimensions: 7-3/8" x 9-1/8"
  • Pages: 552
  • Edition: 2nd
  • Rough Cuts
  • ISBN-10: 0-13-210357-5
  • ISBN-13: 978-0-13-210357-2

This is the Rough Cut version of the printed book.

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1)

Foundation Learning Guide  Second Edition

Josh Finke, CCIE®  No. 25707

Dennis Hartmann, CCIE®  No. 15651

Foundation Learning for the CCNP Voice CIPT1 642-447 exam

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1), Second Edition is a Cisco®-authorized, self-paced learning tool for CCNP Voice® foundation learning. This book provides the knowledge necessary to implement a Cisco Unified Communications Manager (CUCM) solution at a single-site environment. By reading this book, you will learn how to perform post-installation tasks, configure CUCM, implement Media Gateway Control Protocol (MGCP) and H.323 gateways, and build dial plans to place On-Net and Off-Net phone calls. You will also implement media resources, IP Phone Services, Cisco Unified Communications Manager native presence, and Cisco Unified Mobility.

This book focuses primarily on CUCM version 8.x, which is the call routing and signaling component for the Cisco Unified Communications solution. This book has been fully updated with new coverage of CUCM phone services, Cisco Unified Manager Assistant, Cisco Unified Mobility, and H.323 gateways.

Whether you are preparing for CCNP Voice certification or simply want to gain a better understanding of Cisco Unified Communications Manager fundamentals, you will benefit from the foundation information presented in this book.

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1), Second Edition, is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit

n    Understand Cisco Unified Communications Manager architecture and components

n    Evaluate CUCM deployment models

n    Set up and configure CUCM services

n    Implement and harden IP phones

n    Manage user accounts

n    Configure Catalyst® switches for power over Ethernet and voice VLAN requirements

n    Deploy MGCP and H.323 gateways

n    Configure call routing and digit manipulation

n    Set up calling privileges and call coverage

n    Deploy various media resources, features, and applications

n    Establish Presence-enabled speed dials and lists

n    Implement Cisco Unified Manager Assistant and Cisco Unified Mobile

This volume is in the Foundation Learning Guide Series offered by Cisco Press®. These guides are developed together with Cisco as the only authorized, self-paced learning tools that help networking professionals build their understanding of networking concepts and prepare for Cisco certification exams.

Table of Contents

Introduction xix

Chapter 1 Cisco Unified Communications Manager Architecture 1

Chapter Objectives 1

CUCM Overview 2

    Cisco UC Solution Components 2

    Cisco UC Network 4

    CUCM Functions 6

    CUCM Signaling and Media Paths 7

        Example: Basic IP Telephony Call 8

    CUCM Hardware, Software, and Clustering 9

    CUCM Cluster 10

        Cisco 7800 Series Media Convergence Servers 11

        CUCM Operating System 12

    Cisco UC Database 13

        Static Configuration Data 13

        User-Facing Features 13

    Database Access Control 15

    CUCM Licensing 16

        License File Request Process 18

        Obtaining Additional Licenses 19

        Licensing Components 20

        Calculating License Units 22

        License Unit Reporting 22

Chapter Summary 24

Review Questions 25

Chapter 2 Deployment Models 29

Chapter Objectives 29

CUCM: Single-Site Deployment 30

Multisite WAN with Centralized Call Processing 31

Multisite Deployment with Distributed Call Processing 34

    Benefits 36

    Best Practices 36

Clustering over the IP WAN 37

CUCM Call-Processing Redundancy 39

Chapter Summary 43

Review Questions 43

Chapter 3 Cisco Unified Communications Manager Services and Initial Configuration Settings 47

Chapter Objectives 47

CUCM Initial Configuration 48

    Network Components 48

        Network Time Protocol 48

        Dynamic Host Configuration Protocol 49

        Trivial File Transfer Protocol 49

        Domain Name System 49

    NTP and DHCP Considerations 50

    DHCP 51

    DNS 54

Network and Feature Services 57

    Network Services 58

    Feature Services 58

        Service Activation 59

        Control Center 60

    Global Server S