larger cover

Add To My Wish List

Register your product to gain access to bonus material or receive a coupon.

CCNA Routing and Switching ICND2 200-105 Official Cert Guide and Pearson uCertify Network Simulator Academic Edition Bundle


  • Sorry, this book is no longer in print.
Not for Sale
  • About
  • Description
  • Sample Content
  • Updates


  •  Book content is fully updated to align to the new CCNA ICND2 exam objectives
  •  Books and CDs are packed with features to help candidates master more difficult testing methods on the actual exams
  •  Practice tests contain scenario-based questions that closely mimic the difficulty of the actual exam
  •  Includes 60 minutes of video covering the complex topic of subnetting
  •  In-depth expert explanations of all protocols, commands, and technologies on the ICND2 exam
  •   Hundreds of hands-on practice labs mapped directly to Pearson textbooks

  •  Scenario-based labs to develop critical thinking and problem-solving skills
  •  A bonus of 50 assessment labs that can be used for quizzes, tests, and final exams
  •  An open command environment that allows students to explore configurations beyond the lab steps
  •  Detailed grade reports that provide automatic scoring for each lab and comprehensive student performance data
    • Copyright 2017
    • Edition: 1st
    • Book
    • ISBN-10: 1-58720-674-9
    • ISBN-13: 978-1-58720-674-0

    CCNA Routing and Switching ICND2 200-105 web-based hands-on labs  is an online, hands-on skills enhancement tool that helps students gain the real-world configuration and troubleshooting skills they need to succeed on the Cisco CCNA ICND2 exam and to land a job as a network engineer. The 190 labs in this product cover the full range of Cisco CCNA ICND2 200-105 exam configuration and troubleshooting topics.

    These best-selling labs help bridge the gap between conceptual knowledge and real- world application by providing competency-based, interactive, online, 24x7 training. The labs simulate real-world networking hardware that you configure and trouble- shoot using the Cisco Command Line Interface (CLI). Working through the labs, you will quickly become proficient with all the common Cisco IOS version 15 router and switch commands on the CCNA ICND2 exam. The open command environment allows you to explore configurations beyond the lab steps.

    uCertify Labs build upon the same great platform benefits and flexibility that have become synonymous with the uCertify Courses. Students can feel safe working in this virtual environment resolving real-world networking problems. You can plan your studies using Study Planner and view detailed performance reports to verify your work.

    Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam.

    CCNA Routing and Switching ICND2 200-105 Official Cert Guide, Academic Edition  is a comprehensive textbook and study package that provides you with a detailed overview of network configuration and troubleshooting. Best-selling author and expert instructor Wendell Odom shares study hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills.

     This complete study package includes

    ·         A test-preparation routine proven to help you pass the exams

    ·         "Do I Know This Already?" quizzes, which enable you to decide how much time you need to spend on each section

    ·         Chapter-ending and part-ending exercises, which help you drill on key concepts you must know thoroughly

    ·         Troubleshooting sections, which help you master the complex scenarios you will face on the exam

    ·         A free copy of the eBook version of the text, available in PDF, EPUB, and Mobi (Kindle) formats

    ·         The powerful Pearson IT Certification Practice Test software, complete with hundreds of well-reviewed, exam-realistic questions, customization options, and detailed performance reports

    ·         A free copy of the CCNA ICND2 200-105 Network Simulator Lite software, complete with meaningful lab exercises that help you hone your hands-on skills with the command-line interface for routers and switches

    ·         Links to a series of hands-on config labs developed by the author

    ·         Online interactive practice exercises that help you hone your knowledge

    ·         More than 50 minutes of video mentoring from the author

    ·         A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies

    ·         Study plan suggestions and templates to help you organize and optimize your study time

    Well regarded for its level of detail, study plans, assessment features, challenging review questions and exercises, video instruction, and hands-on labs, this official study guide helps you master the concepts and techniques that ensure your success.

    This official study guide helps you master all the topics on the CCNA ICND2 exam, including

    ·         Ethernet LANs

    ·         IPv4 routing protocols

    ·         Wide area networks

    ·         IPv4 services: ACLs and QoS

    ·         IPv4 routing and troubleshooting

    ·         IPv6

    ·         Network management, SDN, and cloud computing

    Companion DVD

    The DVD contains more than 500 unique practice exam questions, ICND2 Network Simulator Lite software, online practice exercises, and 50+ minutes of video training.

    Includes Exclusive Offers For Up to 70% Off Video Training and Network Simulator Software

    Pearson IT Certification Practice Test minimum system requirements:

    Windows 10, Windows 8.1, Windows 7, or Vista (SP2), Microsoft .NET Framework 4.5 Client; Pentium-class 1 GHz processor (or equivalent); 512 MB RAM; 650 MB disk space plus 50 MB for each downloaded practice exam; access to the Internet to register and download exam databases

    In addition to the wealth of updated content, this new edition includes a series of free hands-on exercises to help you master several real-world conguration and troubleshooting activities. These exercises can be performed on the CCNA ICND2 200-105 Network Simulator Lite software included for free on the DVD or companion web page that accompanies this book. This software, which simulates the experience of working on actual Cisco routers and switches, contains the following 19 free lab exercises, covering all of the topics in Part II, the first hands-on configuration section of the book:

    1. EIGRP Serial Configuration I

    2. EIGRP Serial Configuration II

    3. EIGRP Serial Configuration III

    4. EIGRP Serial Configuration IV

    5. EIGRP Serial Configuration V

    6. EIGRP Serial Configuration VI

    7. EIGRP Route Tuning I

    8. EIGRP Route Tuning II

    9. EIGRP Route Tuning III

    10. EIGRP Route Tuning IV

    11. EIGRP Neighbors I

    12. EIGRP Neighbors II

    13. EIGRP Neighbors III

    14. EIGRP Auto-Summary Configuration Scenario

    15. EIGRP Configuration I Configuration Scenario

    16. EIGRP Metric Manipulation Configuration Scenario

    17. EIGRP Variance and Maximum Paths Configuration Scenario

    18. EIGRP Troubleshooting Scenario

    19. Path Troubleshooting Scenario IV

    If you are interested in exploring more hands-on labs and practicing conguration and troubleshooting with more router and switch commands, check out our full simulator product offerings at

    CCNA ICND2 Network Simulator Lite minimum system requirements:

    Windows (Minimum)

    ·         Windows 10 (32/64-bit), Windows 8.1 (32/64-bit), or Windows 7 (32/64-bit)

    ·         1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor

    ·         1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)

    ·         16 GB available hard disk space (32-bit) or 20 GB (64-bit)

    ·         DirectX 9 graphics device with WDDM 1.0 or higher driver

    ·         Adobe Acrobat Reader version 8 and above

    Mac (Minimum)

    ·         OS X 10.11, 10.10, 10.9, or 10.8

    ·         Intel core Duo 1.83 GHz

    ·         512 MB RAM (1 GB recommended)

    ·         1.5 GB hard disk space

    ·         32-bit color depth at 1024x768 resolution

    ·         Adobe Acrobat Reader version 8 and above    

    Table of Contents


    Your Study Plan

    Part I Ethernet LANs

    Chapter 1 Implementing Ethernet Virtual LANs

    Foundation Topics

    Virtual LAN Concepts

        Creating Multiswitch VLANs Using Trunking

        Forwarding Data Between VLANs

    VLAN and VLAN Trunking Configuration and Verification

        Creating VLANs and Assigning Access VLANs to an Interface

        VLAN Trunking Protocol

        VLAN Trunking Configuration

        Implementing Interfaces Connected to Phones

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 2 Spanning Tree Protocol Concepts

    Foundation Topics

    Spanning Tree Protocol (IEEE 802.1D)

        The Need for Spanning Tree

        What IEEE 802.1D Spanning Tree Does

        How Spanning Tree Works

        Influencing and Changing the STP Topology

    Rapid STP (IEEE 802.1w) Concepts

        Comparing STP and RSTP

        RSTP and the Alternate (Root) Port Role

        RSTP States and Processes

        RSTP and the Backup (Designated) Port Role

        RSTP Port Types

    Optional STP Features



        BPDU Guard

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 3 Spanning Tree Protocol Implementation

    Foundation Topics

    Implementing STP

        Setting the STP Mode

        Connecting STP Concepts to STP Configuration Options

        Verifying STP Operation

        Configuring STP Port Costs

        Configuring Priority to Influence the Root Election

    Implementing Optional STP Features

        Configuring PortFast and BPDU Guard

        Configuring EtherChannel

    Implementing RSTP

        Identifying the STP Mode on a Catalyst Switch

        RSTP Port Roles

        RSTP Port States

        RSTP Port Types

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 4 LAN Troubleshooting

    Foundation Topics

    Troubleshooting STP

        Determining the Root Switch

        Determining the Root Port on Nonroot Switches

        Determining the Designated Port on Each LAN Segment

        STP Convergence

    Troubleshooting Layer 2 EtherChannel

        Incorrect Options on the channel-group Command

        Configuration Checks Before Adding Interfaces to EtherChannels

    Analyzing the Switch Data Plane Forwarding

        Predicting STP Impact on MAC Tables

        Predicting EtherChannel Impact on MAC Tables

        Choosing the VLAN of Incoming Frames

    Troubleshooting VLANs and VLAN Trunks

        Access VLAN Configuration Incorrect

        Access VLANs Undefined or Disabled

        Mismatched Trunking Operational States

        Mismatched Supported VLAN List on Trunks

        Mismatched Native VLAN on a Trunk

    Chapter Summary

    Chapter Review

    Chapter 5 VLAN Trunking Protocol

    Foundation Topics

    VLAN Trunking Protocol (VTP) Concepts

        Basic VTP Operation

        VTP Version 1 Versus Version 2

        VTP Pruning

        Summary of VTP Features

    VTP Configuration and Verification

        Using VTP: Configuring Servers and Clients

        Verifying Switches Synchronized Databases

        Storing the VTP and Related Configuration

        Avoiding Using VTP

    VTP Troubleshooting

        Determining Why VTP Is Not Synchronizing

        Common Rejections When Configuring VTP

        Problems When Adding Switches to a Network

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 6 Miscellaneous LAN Topics

    Foundation Topics

    Securing Access with IEEE 802.1x

    AAA Authentication

        AAA Login Process

        TACACS+ and RADIUS Protocols

        AAA Configuration Examples

    DHCP Snooping

        DHCP Snooping Basics

        An Example DHCP-based Attack

        How DHCP Snooping Works

        Summarizing DHCP Snooping Features

    Switch Stacking and Chassis Aggregation

        Traditional Access Switching Without Stacking

        Switch Stacking of Access Layer Switches

        Switch Stack Operation as a Single Logical Switch

        Cisco FlexStack and FlexStack-Plus

        Chassis Aggregation

    Chapter Summary

    Review Questions

    Chapter Review

    Part I Review

    Part II IPv4 Routing Protocols

    Chapter 7 Understanding OSPF Concepts

    Foundation Topics

    Comparing Dynamic Routing Protocol Features

        Routing Protocol Functions

        Interior and Exterior Routing Protocols

        Comparing IGPs

        Administrative Distance

    OSPF Concepts and Operation

        OSPF Overview

        Becoming OSPF Neighbors

        Exchanging the LSDB Between Neighbors

        Calculating the Best Routes with SPF

    OSPF Area Design

        OSPF Areas

        How Areas Reduce SPF Calculation Time

        OSPF Area Design Advantages

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 8 Implementing OSPF for IPv4

    Foundation Topics

    Implementing Single-Area OSPFv2

        OSPF Single-Area Configuration

        Matching with the OSPF network Command

        Verifying OSPFv2 Single Area

        Configuring the OSPF Router ID

        OSPF Passive Interfaces

    Implementing Multiarea OSPFv2

        Single-Area Configurations

        Multiarea Configuration

        Verifying the Multiarea Configuration

    Additional OSPF Features

        OSPF Default Routes

        OSPF Metrics (Cost)

        OSPF Load Balancing

        OSPFv2 Interface Configuration

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 9 Understanding EIGRP Concepts

    Foundation Topics

    EIGRP and Distance Vector Routing Protocols

        Introduction to EIGRP

        Basic Distance Vector Routing Protocol Features

        EIGRP as an Advanced DV Protocol

    EIGRP Concepts and Operation

        EIGRP Neighbors

        Exchanging EIGRP Topology Information

        Calculating the Best Routes for the Routing Table

        EIGRP Convergence

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 10 Implementing EIGRP for IPv4

    Foundation Topics

    Core EIGRP Configuration and Verification

        EIGRP Configuration

        Configuring EIGRP Using a Wildcard Mask

        Verifying EIGRP Core Features

    EIGRP Metrics, Successors, and Feasible Successors

        Viewing the EIGRP Topology Table

        Examining the Metric Components

    Other EIGRP Configuration Settings

        Load Balancing Across Multiple EIGRP Routes

        Tuning the EIGRP Metric Calculation

        Autosummarization and Discontiguous Classful Networks

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 11 Troubleshooting IPv4 Routing Protocols

    Foundation Topics

    Perspectives on Troubleshooting Routing Protocol Problems

    Interfaces Enabled with a Routing Protocol

        EIGRP Interface Troubleshooting

        OSPF Interface Troubleshooting

    Neighbor Relationships

        EIGRP Neighbor Verification Checks

        EIGRP Neighbor Troubleshooting Example

        OSPF Neighbor Troubleshooting

        Other OSPF Issues

    Chapter Summary

    Chapter Review

    Chapter 12 Implementing External BGP

    Foundation Topics

    BGP Concepts

        Advertising Routes with BGP

        Internal and External BGP

        Choosing the Best Routes with BGP

        eBGP and the Internet Edge

    eBGP Configuration and Verification

        BGP Configuration Concepts

        Configuring eBGP Neighbors Using Link Addresses

        Injecting BGP Table Entries with the network Command

        Learning a Default Route from the ISP

    Chapter Summary

    Review Questions

    Chapter Review

    Part II Review

    Part III Wide-Area Networks

    Chapter 13 Implementing Point-to-Point WANs

    Foundation Topics

    Leased-Line WANs with HDLC

        Layer 1 Leased Lines

        Layer 2 Leased Lines with HDLC

        Configuring HDLC

    Leased-Line WANs with PPP

        PPP Concepts

        Implementing PPP

        Implementing PPP CHAP

        Implementing PPP PAP

        Implementing Multilink PPP

    Troubleshooting Serial Links

        Troubleshooting Layer 1 Problems

        Troubleshooting Layer 2 Problems

        Troubleshooting Layer 3 Problems

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 14 Private WANs with Ethernet and MPLS

    Foundation Topics

    Metro Ethernet

        Metro Ethernet Physical Design and Topology

        Ethernet WAN Services and Topologies

        Layer 3 Design Using Metro Ethernet

        Ethernet Virtual Circuit Bandwidth Profiles

    Multiprotocol Label Switching (MPLS)

        MPLS VPN Physical Design and Topology

        MPLS and Quality of Service

        Layer 3 with MPLS VPN

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 15 Private WANs with Internet VPN

    Foundation Topics

    Internet Access and Internet VPN Fundamentals

        Internet Access

        Internet VPN Fundamentals

    GRE Tunnels and DMVPN

        GRE Tunnel Concepts

        Configuring GRE Tunnels

        Verifying a GRE Tunnel

        Troubleshooting GRE Tunnels

        Multipoint Internet VPNs Using DMVPN

    PPP over Ethernet

        PPPoE Concepts

        PPPoE Configuration

        PPPoE Verification

        PPPoE Troubleshooting

    Chapter Summary

    Review Questions

    Chapter Review

    Part III Review

    Part IV IPv4 Services: ACLs and QoS

    Chapter 16 Basic IPv4 Access Control Lists

    Foundation Topics

    IPv4 Access Control List Basics

        ACL Location and Direction

        Matching Packets

        Taking Action When a Match Occurs

        Types of IP ACLs

    Standard Numbered IPv4 ACLs

        List Logic with IP ACLs

        Matching Logic and Command Syntax

        Implementing Standard IP ACLs

        Troubleshooting and Verification Tips

    Practice Applying Standard IP ACLs

        Practice Building access-list Commands

        Reverse Engineering from ACL to Address Range

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 17 Advanced IPv4 Access Control Lists

    Foundation Topics

    Extended Numbered IP Access Control Lists

        Matching the Protocol, Source IP, and Destination IP

        Matching TCP and UDP Port Numbers

        Extended IP ACL Configuration

        Practice Building access-list Commands

    Named ACLs and ACL Editing

        Named IP Access Lists

        Editing ACLs Using Sequence Numbers

        Numbered ACL Configuration Versus Named ACL Configuration

        ACL Implementation Considerations

    Troubleshooting with IPv4 ACLs

        Analyzing ACL Behavior in a Network

        ACL Interactions with Router-Generated Packets

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 18 Quality of Service (QoS)

    Foundation Topics

    Introduction to QoS

        QoS: Managing Bandwidth, Delay, Jitter, and Loss

        Types of Traffic

        QoS as Mentioned in This Book

        QoS on Switches and Routers

    Classification and Marking

        Classification Basics

        Matching (Classification) Basics

        Classification on Routers with ACLs and NBAR

        Marking IP DSCP and Ethernet CoS

        Defining Trust Boundaries

        DiffServ Suggested Marking Values

    Congestion Management (Queuing)

        Round Robin Scheduling (Prioritization)

        Low Latency Queuing

        A Prioritization Strategy for Data, Voice, and Video

    Shaping and Policing



    Congestion Avoidance

        TCP Windowing Basics

        Congestion Avoidance Tools

    Chapter Summary

    Review Questions

    Chapter Review

    Part IV Review

    Part V IPv4 Routing and Troubleshooting

    Chapter 19 IPv4 Routing in the LAN

    Foundation Topics

    VLAN Routing with Router 802.1Q Trunks

        Configuring ROAS

        Verifying ROAS

        Troubleshooting ROAS

    VLAN Routing with Layer 3 Switch SVIs

        Configuring Routing Using Switch SVIs

        Verifying Routing with SVIs

        Troubleshooting Routing with SVIs

    VLAN Routing with Layer 3 Switch Routed Ports

        Implementing Routed Interfaces on Switches

        Implementing Layer 3 EtherChannels

        Troubleshooting Layer 3 EtherChannels

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 20 Implementing HSRP for First-Hop Routing

    Foundation Topics

    FHRP and HSRP Concepts

        The Need for Redundancy in Networks

        The Need for a First Hop Redundancy Protocol

        The Three Solutions for First-Hop Redundancy

        HSRP Concepts

    Implementing HSRP

        Configuring and Verifying Basic HSRP

        HSRP Active Role with Priority and Preemption

        HSRP Versions

    Troubleshooting HSRP

        Checking HSRP Configuration

        Symptoms of HSRP Misconfiguration

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 21 Troubleshooting IPv4 Routing

    Foundation Topics

    Problems Between the Host and the Default Router

        Root Causes Based on a Host’s IPv4 Settings

        Root Causes Based on the Default Router’s Configuration

    Problems with Routing Packets Between Routers

        IP Forwarding by Matching the Most Specific Route

        Routing Problems Caused by Incorrect Addressing Plans

        Pointers to Related Troubleshooting Topics

    Chapter Summary

    Chapter Review

    Part V Review

    Part VI IPv6

    Chapter 22 IPv6 Routing Operation and Troubleshooting

    Foundation Topics

    Normal IPv6 Operation

        Unicast IPv6 Addresses and IPv6 Subnetting

        Assigning Addresses to Hosts

        Router Address and Static Route Configuration

        Verifying IPv6 Connectivity

    Troubleshooting IPv6

        Pings from the Host Work Only in Some Cases

        Pings Fail from a Host to Its Default Router

        Problems Using Any Function That Requires DNS

        Host Is Missing IPv6 Settings: Stateful DHCP Issues

        Host Is Missing IPv6 Settings: SLAAC Issues

        Traceroute Shows Some Hops, But Fails

        Routing Looks Good, But Traceroute Still Fails

    Chapter Summary

    Chapter Review

    Chapter 23 Implementing OSPF for IPv6

    Foundation Topics

    OSPFv3 for IPv6 Concepts

        IPv6 Routing Protocol Versions and Protocols

        Two Options for Implementing Dual Stack with OSPF

        OSPFv2 and OSPFv3 Internals

    OSPFv3 Configuration

        Basic OSPFv3 Configuration

        Other OSPFv3 Configuration Settings

    OSPFv3 Verification and Troubleshooting

        OSPFv3 Interfaces

        OSPFv3 Neighbors

        OSPFv3 LSDB and LSAs

        The Issue of IPv6 MTU

        OSPFv3 Metrics and IPv6 Routes

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 24 Implementing EIGRP for IPv6

    Foundation Topics

    EIGRP for IPv6 Configuration

        EIGRP for IPv6 Configuration Basics

        EIGRP for IPv6 Configuration Example

        Other EIGRP for IPv6 Configuration Settings

        EIGRP for IPv6 Verification and Troubleshooting

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 25 IPv6 Access Control Lists

    Foundation Topics

    IPv6 Access Control List Basics

        Similarities and Differences Between IPv4 and IPv6 ACLs

        ACL Location and Direction

        IPv6 Filtering Policies

        ICMPv6 Filtering Caution

        Capabilities of IPv6 ACLs

        Limitations of IPv6 ACLs

        Configuring Standard IPv6 ACLs

        Configuring Extended IPv6 ACLs

    Other IPv6 ACL Topics

        Implicit IPv6 ACL Rules

        IPv6 Management Control ACLs

    Chapter Summary

    Review Questions

    Chapter Review

    Part VI Review

    Part VII Miscellaneous

    Chapter 26 Network Management

    Foundation Topics

    Simple Network Management Protocol

        SNMP Concepts

        Implementing SNMP Version 2c

        Implementing SNMP Version 3

    IP Service Level Agreement

        An Overview of IP SLA

        Basic IP SLA ICMP-Echo Configuration

        Troubleshooting Using IP SLA Counters

        Troubleshooting Using IP SLA History


        SPAN Concepts

        Configuring Local SPAN

        SPAN Session Parameters for Troubleshooting

    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 27 Cloud Computing

    Foundation Topics

    Cloud Computing Concepts

        Server Virtualization

        Cloud Computing Services

        Cloud and the “As a Service” Model

    WAN Traffic Paths to Reach Cloud Services

        Enterprise WAN Connections to Public Cloud

        A Scenario: Branch Offices and the Public Cloud

    Virtual Network Functions and Services

        Virtual Network Functions: Firewalls and Routers

        DNS Services

        Address Assignment Services and DHCP


    Chapter Summary

    Review Questions

    Chapter Review

    Chapter 28 SDN and Network Programmability

    Foundation Topics

    SDN and Network Programmability Basics

        The Data, Control, and Management Planes

        Controllers and Network Architecture

        SDN Architecture Summary

    Examples of Network Programmability and SDN

        Open SDN and OpenFlow

        The Cisco Application Centric Infrastructure

        The Cisco APIC Enterprise Module

        Comparing the Three Examples

    Cisco APIC-EM Path Trace ACL Analysis Application

        APIC-EM Path Trace App

        APIC-EM Path Trace ACL Analysis Tool Timing and Exam Topic

    Chapter Summary

    Review Questions

    Chapter Review

    Part VII Review

    Part VIII Final Prep

    Chapter 29 Final Review

    Advice About the Exam Event

        Learn the Question Types Using the Cisco Certification Exam Tutorial

        Think About Your Time Budget Versus Number of Questions

        A Suggested Time-Check Method

        Miscellaneous Pre-Exam Suggestions

        Reserve the Hour After the Exam in Case You Fail

    Exam Review

    Take Practice Exams

        Practicing Taking the ICND2 or CCNA R&S Exam

        Advice on How to Answer Exam Questions

        Taking Other Practice Exams

    Find Knowledge Gaps Through Question Review

    Practice Hands-On CLI Skills

        Review Mind Maps from Part Review

        Do Labs

    Assess Whether You Are Ready to Pass (and the Fallacy of Exam Scores)

    Study Suggestions After Failing to Pass

    Other Study Tasks

    Final Thoughts

    Part IX Appendixes

    Appendix A Numeric Reference Tables

    Appendix B CCNA ICND2 200-105 Exam Updates


    DVD Appendixes

    Appendix C Answers to the Review Questions

    Appendix D Practice for Chapter 16: Basic IPv4 Access Control Lists

    Appendix E Mind Map Solutions

    Appendix F Study Planner

    Appendix G Learning IPv4 Routes with RIPv2

    Appendix H Understanding Frame Relay Concepts

    Appendix I Implementing Frame Relay

    Appendix J IPv4 Troubleshooting Tools

    Appendix K Topics from Previous Editions

    Appendix L Exam Topic Cross Reference

    9781587205989    TOC    7/11/2016

    Cisco Press Promotional Mailings & Special Offers

    I would like to receive exclusive offers and hear about products from Cisco Press and its family of brands. I can unsubscribe at any time.


    Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about Cisco Press products and services that can be purchased through this site.

    This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

    Collection and Use of Information

    To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

    Questions and Inquiries

    For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

    Online Store

    For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.


    Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites; develop new products and services; conduct educational research; and for other purposes specified in the survey.

    Contests and Drawings

    Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.


    If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email

    Service Announcements

    On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

    Customer Service

    We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

    Other Collection and Use of Information

    Application and System Logs

    Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

    Web Analytics

    Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

    Cookies and Related Technologies

    This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

    Do Not Track

    This site currently does not respond to Do Not Track signals.


    Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.


    This site is not directed to children under the age of 13.


    Pearson may send or direct marketing communications to users, provided that

    • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
    • Such marketing is consistent with applicable law and Pearson's legal obligations.
    • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
    • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

    Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

    Correcting/Updating Personal Information

    If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at and we will process the deletion of a user's account.


    Users can always make an informed choice as to whether they should proceed with certain services offered by Cisco Press. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive:

    Sale of Personal Information

    Pearson does not rent or sell personal information in exchange for any payment of money.

    While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to

    Supplemental Privacy Statement for California Residents

    California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

    Sharing and Disclosure

    Pearson may disclose personal information, as follows:

    • As required by law.
    • With the consent of the individual (or their parent, if the individual is a minor)
    • In response to a subpoena, court order or legal process, to the extent permitted or required by law
    • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
    • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
    • To investigate or address actual or suspected fraud or other illegal activities
    • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
    • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
    • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.


    This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

    Requests and Contact

    Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

    Changes to this Privacy Notice

    We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

    Last Update: November 17, 2020