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CCNP TSHOOT 642-832 Official Certification Guide, Premium Edition eBook and Practice Test

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  • Description
  • Sample Content
  • Updates
  • Copyright 2010
  • Edition: 1st
  • Premium Edition eBook
  • ISBN-10: 0-13-326084-4
  • ISBN-13: 978-0-13-326084-7

The exciting new CCNP TSHOOT 642-832 Official Certification Guide, Premium Edition eBook and Practice Test is a digital-only certification preparation product combining an eBook with enhanced Pearson IT Certification Practice Test. The Premium Edition eBook and Practice Test contains the following items:

·                        The CCNP TSHOOT 642-832 Premium Edition Practice Test, including four full practice exams (over 250 questions) and enhanced practice test features

·                        PDF and EPUB formats as well as the MOBI (the native Kindle format) version of the CCNP TSHOOT 642-832 Official Certification Guide from Cisco Press, which are accessible via your PC, tablet, and Smartphone

About the Premium Edition Practice Test

This Premium Edition contains an enhanced version of the Pearson IT Certification Practice Test (PCPT) software with four full practice exams. In addition, it contains all the chapter-opening assessment questions from the book. This integrated learning package:

·                        Allows you to focus on individual topic areas or take complete, timed exams

·                        Includes direct links from each question to detailed tutorials to help you understand the concepts behind the questions

·                        Provides unique sets of exam-realistic practice questions

·                        Tracks your performance and provides feedback on a module-by-module basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most

Pearson IT Certification Practice Test minimum system requirements:

Windows XP (SP3), Windows Vista (SP2), Windows 7, or Windows 8;

Microsoft .NET Framework 4.0 Client;

Pentium class 1GHz processor (or equivalent);

512 MB RAM;

650 MB disc space plus 50 MB for each downloaded practice exam

About the Premium Edition eBook

Master CCNP® TSHOOT 642-832 exam topics

  • Assess your knowledge with chapter-opening quizzes
  • Review key concepts with Exam Preparation Tasks

CCNP TSHOOT 642-832 Official Certification Guide is a best-of-breed Cisco® exam study guide that focuses specifically on the objectives for the CCNP® TSHOOT exam. Senior instructor and best-selling author Kevin Wallace shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

CCNP TSHOOT 642-832 Official Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks sections help drill you on key concepts you must know thoroughly.

Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

The official study guide helps you master all the topics on the CCNP TSHOOT exam, including

  • Common network maintenance tasks and tools
  • Troubleshooting models
  • Cisco IOS® troubleshooting commands and features
  • Troubleshooting Cisco Catalyst® Switches and STP
  • Troubleshooting BGP, OSPF, and EIGRP routing protocols
  • Route redistribution, security, and router performance troubleshooting
  • IP services and IP communications troubleshooting
  • IPv6 troubleshooting
  • Large enterprise network troubleshooting

Table of Contents

Foreword

Introduction

Chapter 1 Introduction to Network Maintenance

“Do I Know This Already?” Quiz

Foundation Topics

    Understanding Maintenance Methods

    Introducing Network Maintenance

    Proactive Versus Reactive Network Maintenance

    Well-Known Network Maintenance Models

    Adapting a Well-Known Network Maintenance Model

Identifying Common Maintenance Procedures

    Routine Maintenance Tasks

    Benefits of Scheduled Maintenance

    Managing Network Changes

    Maintaining Network Documentation

    Restoring Operation After Failure

    Measuring Network Performance

The Network Maintenance Toolkit

    Basic Network Maintenance Tools

    Network Documentation Tools

    Incident Recovery Tools

    Monitoring and Measuring Tools

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definition of Key Terms

Command Reference to Check Your Memory

Chapter 2 Introduction to Troubleshooting Processes

“Do I Know This Already?” Quiz

Foundation Topics

Troubleshooting Methods

    Defining Troubleshooting

    The Value of a Structured Troubleshooting Approach

    Popular Troubleshooting Methods

    The Top-Down Method

Practice Exercise: Selecting a Troubleshooting Approach

Using Troubleshooting Procedures

Problem Report

    Collect Information

    Examine Collected Information

    Eliminate Potential Causes

    Hypothesize Underlying Cause

    Verify Hypothesis

    Problem Resolution

Including Troubleshooting in Routine Network Maintenance

    The Relationship Between Maintenance and Troubleshooting Tasks

    Maintaining Current Network Documentation

    Establishing a Baseline

    Communicating Throughout the Troubleshooting Process

    Change Management

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definition of Key Terms

Command Reference to Check Your Memory

Chapter 3 The Maintenance and Troubleshooting Toolbox

“Do I Know This Already?” Quiz

Foundation Topics

Cisco IOS Diagnostic Tools

    Filtering the Output of showCommands

    Troubleshooting Connectivity

    Troubleshooting Hardware

Specialized Diagnostic Tools

    Using Specialized Tools in the Troubleshooting Process

Performing Packet Captures

Creating a Baseline with SNMP and NetFlow

    SNMP

    NetFlow

    Providing Notifications for Network Events

Exam Preparation Tasks

Review All the Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 4 Basic Cisco Catalyst Switch Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

VLAN Troubleshooting

    Reviewing Layer 2 Switching

    Layer 2 Troubleshooting Techniques

Spanning Tree Protocol Troubleshooting

    Reviewing STP Operation

    Collecting Information About an STP Topology

    STP Troubleshooting Issues

    Troubleshooting EtherChannel

Trouble Ticket: STP

    Trouble Ticket #1

    Suggested Solution

Exam Preparation Tasks

Review All the Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 5 Advanced Cisco Catalyst Switch Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

Resolving InterVLAN Routing Issues

    Contrasting Layer 3 Switches with Routers

    Control Plane and Data Plane Troubleshooting

    Comparing Routed Switch Ports and Switched Virtual Interfaces

Router Redundancy Troubleshooting

    HSRP

    Converging After a Router Failure

    HSRP Verification and Troubleshooting

    VRRP

    GLBP

    Troubleshooting VRRP and GLBP

Cisco Catalyst Switch Performance Troubleshooting

    Cisco Catalyst Switch Troubleshooting Targets

    TCAM Troubleshooting

    High CPU Utilization Level Troubleshooting

Trouble Ticket: HSRP

    Trouble Ticket #2

    Suggested Solution

Exam Preparation Tasks

Review All Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 6 Introduction to Troubleshooting Routing Protocols

“Do I Know This Already?” Quiz

Foundation Topics

Layer 3 Troubleshooting

    Basic Routing Processes

    Troubleshooting Basic Routing

EIGRP Troubleshooting

    Data Structures of IP Routing Protocols

    Data Structures of EIGRP

    EIGRP Operation

    EIGRP Troubleshooting Commands

Trouble Ticket: EIGRP

    Trouble Ticket #3

    Suggested Solution

Exam Preparation Tasks

Review All Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 7 OSPF and Route Redistribution Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

OSPF Troubleshooting

    OSPF Data Structures

    OSPF Operation

    OSPF Troubleshooting Commands

Trouble Ticket: OSPF

    Trouble Ticket #4

Route Redistribution Troubleshooting

    Route Redistribution Overview

    Route Redistribution Troubleshooting Targets

Trouble Ticket: Route Redistribution with EIGRP and OSPF

    Trouble Ticket #5

    Suggested Solution

Exam Preparation Tasks

Review All the Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 8 Troubleshooting BGP and Router Performance Issues

“Do I Know This Already?” Quiz

Foundation Topics

BGP Troubleshooting Issues

    BGP Data Structures

    BGP Troubleshooting Commands

Trouble Ticket: BGP

    Trouble Ticket #6

    Suggested Solution

Router Performance Issues

    Excessive CPU Utilization

Processes That Commonly Cause Excessive CPU Utilization

Cisco IOS Commands Used for Troubleshooting High Processor Utilization

    Understanding Packet Switching Modes

Operation of Process Switching

Operation of Fast Switching

Operation of Cisco Express Forwarding

Troubleshooting Packet Switching Modes

    Excessive Memory Utilization

Common Memory Troubleshooting Targets

Excessive BGP Memory Use

Exam Preparation Tasks

Review All the Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 9 Security Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

Introduction to Cisco IOS Security

    Securing the Management Plane

    Securing the Control Plane

    Securing the Data Plane

    Troubleshooting Network Security Issues

Security Troubleshooting Targets

Configuring and Troubleshooting the Cisco IOS Firewall Feature

    Configuring and Troubleshooting AAA

Trouble Ticket: Cisco IOS Security

    Trouble Ticket #7

    Issue #1: Forgotten Enable Secret Password

    Issue #2: An exec-timeout Parameter Set Too Low

    Issue #3: ACL Misconfiguration

Exam Preparation Tasks

Review All Key Topics

Complete the Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 10 IP Services Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

NAT Troubleshooting

    Types of NAT

    Sample NAT Topology

    Potential NAT Troubleshooting Issues

    Order of Operations for an Interface

    NAT Troubleshooting Syntax

DHCP Troubleshooting

    Basic DHCP Operation

    DHCP Configurations

    Potential DHCP Troubleshooting Issues

    DHCP Troubleshooting Syntax

Trouble Ticket: NAT

    Trouble Ticket #8

Exam Preparation Tasks

Review All the Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 11 IP Communications Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

Voice Troubleshooting

    Overview of IP Telephony

    Design Considerations for Voice Networks

    Cisco IP Phone Boot-Up Process

    Common Voice Troubleshooting Issues

    Overview of Quality of Service

Video Troubleshooting

    Introduction to IP-Based Video

    Design Considerations for Video

    Multicasting

    Common Video Troubleshooting Issues

Trouble Tickets: Unified Communications

    Trouble Ticket #9

    Trouble Ticket #10

Exam Preparation Tasks

Review All Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 12 IPv6 Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

Reviewing IPv6

    IPv6 Address Types

    IPv6 Address Format

    IPv6 Routing Options

    Configuring IPv6 Support

    Tunneling IPv6 Through an IPv4 Tunnel

OSPFv3 Troubleshooting

    Characteristics of OSPFv3

    Configuring OSPFv3

    Troubleshooting OSPFv3

Trouble Ticket: IPv6 and OSPF

    Trouble Ticket #11

    Viewing Baseline Information

    Troubleshoot and Resolve the Identified OSPFv3 Adjacency Issue

RIPng Troubleshooting

    Review RIPng Theory

    RIPng Configuration Commands

    Troubleshooting RIPng

Trouble Ticket: IPv6 and RIPng

    Trouble Ticket #12

    Viewing Baseline Information

    Troubleshoot and Resolve the Identified RIPng Issue

Exam Preparation Tasks

Review All Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 13 Advanced Services Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

Application Network Services Troubleshooting

    Application Optimization

    NetFlow

    IP SLAs

    Network-Based Application Recognition

    QoS

Wireless Troubleshooting Targets

    Introducing the Cisco Unified Wireless Network

    Wired Network Issues Impacting Wireless Networks

Exam Preparation Tasks

Review All the Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 14 Large Enterprise Network Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

Remote Office Troubleshooting

    VPN Types

    Troubleshooting VPN Issues

Complex Network Troubleshooting

    Troubleshooting Complex Networks

    Case Study Review

Exam Preparation Tasks

Review All the Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 15 Final Preparation

Tools for Final Preparation

Information About the TSHOOT Exam

Exam Engine and Questions on the CD

    Install the Software from the CD

    Activate and Download the Practice Exam

    Activating Other Exams

The Cisco CCNP Prep Center

Study Plan

Recall the Facts

Use the Exam Engine

    Choosing Study or Simulation Mode

    Passing Scores for the TSHOOT Exam

Appendix A Answers to the “Do I Know This Already?” Quizzes

Glossary

CD-Only Appendixes

Appendix B Memory Tables

Appendix C Memory Tables Answer Key

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