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Lesson 12: VoIP Troubleshooting, Downloadable Version

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  • Copyright 2010
  • Edition: 1st
  • Downloadable Video
  • ISBN-10: 0-13-211644-8
  • ISBN-13: 978-0-13-211644-2

This lab introduces several components and protocols used in voice over IP (VoIP) networks. The VoIP troubleshooting focus is on quality of service (QoS). A series of QoS mechanisms is discussed, and you are presented with configuration and troubleshooting syntax. This lab’s trouble ticket presents an issue where analog phones are experiencing voice quality issues, whereas a Cisco IP Phone is not experiencing this issue.

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