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Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) Foundation Learning Guide (CCNP Collaboration Exam 300-080 CTCOLLAB)

Book

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  • About
  • Description
  • Updates
  • Copyright 2025
  • Dimensions: 7-3/8" x 9-1/8"
  • Edition: 1st
  • Book
  • ISBN-10: 1-58714-452-2
  • ISBN-13: 978-1-58714-452-3

This is Cisco's authorized, self-paced, foundation learning tool for the new Troubleshooting Cisco IP Telephony and Video (CTCOLLAB 300-080) exam, required for Cisco CCNP Collaboration certification. It brings together essential knowledge for troubleshooting a Cisco Unified Collaboration solution, including methodology, triage techniques, resources, and tools.

You'll find this guide valuable whether you're preparing for CCNP Collaboration certification or simply want to gain a better understanding of how to build and manage Cisco collaboration networks. You'll learn how to:

  • Describe a systematic methodology to troubleshoot issues in Cisco collaboration deployments
  • Troubleshoot issues that relate to Cisco Unified Communications Manager
  • Troubleshoot issues that relate to Cisco VCS Control and Cisco VCS Expressway
  • Troubleshoot call setup issues
  • Troubleshoot CCD and ILS issues
  • Troubleshoot Cisco Unified Communications Manager mobility features
  • Troubleshoot issues that relate to Cisco TelePresence Management Suite
  • Troubleshoot media resource and voice quality issues

As an Authorized Self-Study Guide, this book fully reflects the content of Cisco's official CTCOLLAB course. Real-world scenarios and extensive visuals illustrate key concepts; chapter learning objectives and summaries help focus study; self-assessment review questions help you assess your knowledge; and multiple configuration examples help you use your knowledge in your day-to-day-work.

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