Voice over IP First-Step

Your first step into the world of IP telephony

• No IP telephony experience required
• Includes clear and easily understood explanations
• Makes learning easy 

Your first step to the world of IP telephony begins here!

• Learn how voice and data communications merge in voice-over-IP technology
• Use this reader-friendly guide to understand the benefits of this technology
• Explore real-life applications and theories through case studies in every chapter

Welcome to the world of voice over IP

We use either a telephone or e-mail for much of our day-to-day communication. Today, these two worlds are merging, and companies can place phone calls over their existing data network infrastructures using a technology called voice over IP (VoIP).

No prior experience with VoIP technology is required

Voice over IP First-Step is anyone’s introduction to the world of VoIP networks. The concepts in this book are presented in plain language, so you don’t need in-depth background knowledge to comprehend the technologies covered. If you work with data networks, if you work with telephony networks, if you’re a home user interested in how VoIP can reduce your monthly phone bill, or if the concept of VoIP simply intrigues you, this book is for you.

Downloadable Sample Chapter

Download - 276 KB -- Chapter 3: Paving the Pathway to a Voice over IP Network

Table of Contents

Introduction

Chapter 1         Touring the History Museum of Telephony

Dissecting a Telephony Network

The Public Switched Telephone Network: The Phone System That You Grew Up With

Private Branch Exchanges: How Big Businesses Talk

Key Systems: How Small Businesses Talk

Ringing, Dial Tone, and Other Bells and Whistles

Supervisory Signaling

Address Signaling

Information Signaling

Case Study: Your Turn to Put the Pieces in Place

Design Diagram for XYZ Company:

Design Description for XYZ Company:

Rationale for a VoIP Solution:

Suggested Solution

Chapter Summary

Chapter Review Questions

What You Will Learn

Chapter 2         Making Waves: Turning Your Voice into 1s and 0s

Chopping Your Voice into “Byte”-Size Pieces

Squeezing Your Voice into a Smaller Package

Index

Download - 103 KB -- Index

Errata

Page 45, Note - A Cisco Connection Online (CCO) account with appropriate access privileges is required to access this tool.

Technical Reviewer Bio

Todd Stone is a Technical Marketing Engineer in the Unified Communications business unit of Cisco, the maers of Unity, Unity Connection, MeetingPlace, MeetingPlace Express, IP Communicator, VT Advantage and IPVC. Todd's career spans more than nineteen years in the computer and communications industry, including an initial stint in the US Army as a tech controller at a fixed communications station near Washington DC. His background includes telecommunications, voice systems, and data communications management and design; large scale server and infrastructure deployment projects; administration and management with various directories and messaging systems. He has also been heavily engaged in various other design and deployment activities.

Todd and his wife have three kids and they live in a small town located on the Kitsap Peninsula on the western side of Puget Sound in the state of Washington. Todd attended Northern Kentucky University and has also held various technical certifications.

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